First Class Collision is a trusted auto body shop located in Cincinnati, specializing in expert collision repair services. Customers have consistently praised their excellent customer service, fair pricing, and quality work that restores vehicles to a like-new condition. The shop's certified technicians utilize state-of-the-art equipment for precise dent removal, auto painting, and frame alignment, all backed by a lifetime warranty. Many reviews highlight the seamless process of working with insurance companies and the convenience of arranging rental cars. The staff is noted for their helpfulness, making what could be a stressful situation much more manageable. Customers appreciate the personal touches and options provided throughout the repair process, giving them confidence and comfort. While most experiences were positive, one customer suggested improving communication by providing updates on the repair status. Despite some delays attributed to insurance processing and part lead times, overall satisfaction remains high. First Class Collision is dedicated to exceptional service and ensuring customers are back on the road safely. For those in need of collision repair, this shop is highly recommended for its commitment to quality and customer care.
Great work, great communication. Handled all the insurance and made it easy.
February 2026
First time at First Class Collision and I had a great experience. Friendly, knowledgeable staff and excellent customer service. I’d definitely return.
January 2026
I had a great experience with First Class Collision from start to finish. They were very helpful throughout the process of claims with my insurance and rental car. Thank you so much!
