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“The ladies were very helpful and knowledgeable. Even upgraded my case since the didn’t have the same one for no extra. Would highly recommend
I broke my screen protector again and they were great super helpful”
“I came in for help dealing with a stressful situation with my phone. Andrew was extremely helpful and knowledgeable. His customer service was top-notch and he helped make everything hassle-free. If I ever need anything else, this will definitely be the place I go to do it.”
“Always an experience that reveals new opportunities. Staff was helpful in managing our FAMILY group. More to follow. Some difficulty in desired inventory of complete color offerings. Waiting for Teal availability!”
“I googled Phone Repair near me, found this store and was there within 15mins of reading a few reviews! I arrived at 10:48am, iPhone screen half black, cracked, couldn’t use a single button! The clerk told me 30mins! In 15/20mins my phone was fixed, working like new and screen protector suggested sale for $5!!! BEST, Prompt, FAST service ever!!!! Keep up the great work! Go here if you need your phone back like I did!!! Thank you @Best Wireless!”
“Nick was phenomenal. He sat with me calmly and answered ALL of my questions. He made me feel valued and appreciated as a customer, NOT like another tech at a different Verizon location!! On a scale of 1-5, I'd give him a TEN!!! THANK YOU, Nick!”
“Best experience I have ever had at a cell phone store! Ever.My son and I went shopping for new phones and to have our old one repaired do to texting issues.The customer service rep help us pick out a new iphone for my son, my spouse, and repaired mine ??”
“This place just saved my day! I was helped quickly and in 5 mins solved my phone problem with my screen being frozen. AT&T store couldn't help but uBreakiFix got me all set in minutes. Will allow me to more easily transfer data to my new device. Thank you!”
“Myron was very patient, professional and knowledgeable about upgrading service, phones and internet. Also I appreciated his accommodations with keeping my daughter semi occupied with watching cartoons on the store television. He was very nice and Freddie was very helpful in getting the other customers taken care of while I was taking a quite a bit of time deciding on phones and services. ❤️❤️AT&T for Life”
“Mayilin is awesome...helped me with my Android phone issues...purchased a new Motorola...she is very knowledgeable and took the time to help since I am not very tech savvy... highly recommend her!”
“I’ve been a cricket member since 2004 Today I received THEE BEST Customer service EVER By Mr Neyef! He listened well and and worked quickly and suggested better options than I could ever imagine! Go see him!!”
“My experience at 3614 Warsaw cricket was more than I expected Nickie was the best person I have ever dealt with she treated me with respect and patience and I will always be grateful to her for her service and I always be a cricket customer I would give her A10+++++++”
“Donald and Cam’s customer support was top tier! I appreciate how knowledgeable they are around ATT policies and procedures, guiding me through the phone upgrade process seamlessly. Thank you!!”
“They allowed me to use a phone charger then showed me the benefits of switching to boost and I waited for a friend there and the staff was so nice to me and everyone who came in.”
“Sam was GREAT! Told him what I was looking for and he showed me five models along with features of each with no pressure. Will do business with Sam again! Highly recommended.”
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
“Charles at the Kenwood,Ohio store was very helpful, attentive, and knowledgeable. He provided great customer service and went beyond my expectations for the service he provided me while trying to find a new phone. We need more sales personnel like Charles!”
“Today I visited your store and these lovely people employees of yours were so kind to me their names are Al and tip they took very good care of calling the company to complain of my device that should have been on a recall and at the end of all of this nothing was satisfied by the company however these two gentlemen help me my replacing the phone backing it up and taking their time and we're gentle and kind and not only watch how they treated me but others as they entered their excellent employees you should be proud of them thank you Eleanor”
“I called store for info on current phone bundles. I was assisted by Goose. He was very professional and patient with all the questions I asked. I appreciate receiving such wonderful customer service, as this has seldom been my experience during my 18 years of being a Cricket customer. Sending out a huge Thank You to Goose for excellent customer service!!”
“Andres helped us port over over from T-Mobile. We had a nightmare experience the first time we tried. Andres made it very smooth and easy this time. Very wonderful service.”
“Declan is a life saver! My father needed a replacement device. I called ahead as the colerain location was ridiculously packed and upon arrival he was here happy and willing to assist us. I’d drive this far 10000X over just for this seamless transaction and great customer service.”
“I bought a phone from the this manager several months ago & again recently, very helpful & friendly. He exemplifies the true meaning of customer service, I highly recommend him to anyone.”
“Two thumbs up for Boost Mobile at 8005 Hamilton Ave! ? Their service is consistently excellent, their deals are always amazing, and their staff are absolute rockstars. If you're in need of a new phone plan, look no further! Highly recommend!”
“I absolutely love this ❤️This cricket store the owner who runs it was awesome I accidentally got a smaller I phone he let me return it for a plus size model and was happy to help me ty”
“The facility was welcoming. Mark was very knowledgeable and patient. He took his time and explained all my options, answering all my questions which allowed me to make a choice that best fitted my needs.”
“Boost mobile was great but my sister is disabled and there is only one disabled parking spot and the owner of the Smoke shop seems to think he owns that space since it's in front of his store he has no sticker saying he can park there or a plackerd when I asked him if he could move so we could have the space to pull out her ramp he put up a big argument about how he owns that space I did call the police I'm not sure if they showed up or not but they need to give this man some of those $200 tickets until he learns that he doesn't own a parking space this is the Boost mobile on Kennard Ave in Cincinnati OH next to the Vape shop and the owner of the Vape shop is the person who gave me all the grief”
“I had such a great experience with Alex purchasing a new phone. He took the time to transfer my data. I went to many different stores but I got the best deal here. I would recommend checking them out. Thank you and I absolutely love my new phone and case, he even threw the screen protector in for free.”
“10 out of 10. I was skeptical at first because it was much cheaper than Ubreakifix and no guarantee or warranty was presented when handing over our iPad, But everything went very quickly and smoothly. Dropped it off in the evening and It was ready by the afternoon the next day. The blonde Russian (I'm guessing) lady was super kind and helpful. We highly recommend ? We even got a screen protector and it was still cheaper and faster than the competitors”
“They are kind to senior citizens, will help you with a written note if you are disabled, great with answering questions about your cellphones accessories and carrier service. Parking lot always has spaces. Heavily populated African America area yet you will see this location is in a thriving strip mall with plenty options and food, please people of all backgrounds come here, there is nothing to fear regardless of rumors of the neighborhood. This location has lots of customers and the employees are diversed nationalities and fluent in other languages. You may see people standing around for the store is small inside, very small, fear not and wait in your car, the patrons are nice people just say I'm waiting in my car, I'm behind that or this person, in most cases they will respect that you are next, but no one will wait for you concerning customers patrons so do your best to get back in line to enter store or come back on another day. ?”
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“I thoroughly enjoyed my experience getting my new phone. I was wary because I was attached to my Iphone7.Randy was patient and kind with me. I absolutely love my iPhone 13!”