Vanity arrived broken. Was informed West Elm does not offer any warranties for its products and does not offer replacement parts for its products. "Commercial grade" is meaningless if you can't replace a broken part.
December 2022
Bought a couch 3 months ago. After spending about 20 hours Project managing issues with it… to no avail yet, we really regret buying here.Terrible quality, terrible customer service, terribly overpriced.
November 2022
I make a quarterly trip to this location for 2 years now to see what is on trend for the season and what styles are in. Absolutely phenomenal customer service every time. I have left with numerous samples and swatches that helped me from a wrong choice also.