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“Review Nov 24, 2025:
Steve was a great help to me today even though I was likely buying elsewhere, provided me with technical advise about buying wheels given my situation of having at least one (known) bent rim.
Review Dec 13, 2019
I got to take 1 star off. This is a great place, but you can't say a 1.5 to 2 hour wait on the phone, then 2 to 2.5 hours wait when I arrive, and then it be a 3.5 hour wait. That's too bad because it hurts your reputation, it's got to be stressful for your workers, and customers have to be somewhere. Frustrating. Please only book what you can manage.
Earlier Review
Friendly professional service. Work done: 2 new tires and oil change.
They had 2 tire options in stock for my car type, higher mid range, and a lower end option.
Second time I've used this shop. Great service each time.”
“As always Shaker Quality Auto Body provided excellent service and the body repairs they performed after I was hit by another driver are beautiful and make an older car look almost new again. Where they really stood out though was in dealing with the other driver's insurance company. A process that was drawn out and unnecessarily painful but they stayed committed to getting a resolution. Bill is the true hero of this story with all the time he spent chasing the insurance company. I would give 6 stars if I could!”
“They always take great care of me and tell me what to do expect on my next visit. They told me my battery was running low when I got my last oil change and they were right. They put my new battery in today within 15 minutes.”
“Courteous, efficient and professional. I went to get an oil change on 12/09 and they had me in and out. I believe it was Rob I dealt with, he was very courteous and professional. I felt my vehicle was in good hands. Will most definitely go back to them.”
“They did search her great job in assisting me when I really really needed to get air filter to put in my vehicle it was very kind they offered me coffee and I was very I felt very comfortable there and I look forward to getting my car service again with the company I had never been there before and I just made me feel so comfortable of having my car done and I highly recommend people coming there to get their car service they do such a great job and very very good customer service very ?”
“Friendly and nice facility. Brought two autos in for repairs in the same week. Was very pleased with the great service and repairs. I work downtown and the shop is very convenient to my work schedule. Will return again (hoping not toooo soon). Thank you for great service!!”
“Alex is incredibly professional and always goes above and beyond, especially in urgent situations. More than once he’s helped us out on short notice, handling everything quickly and efficiently. His expertise and calm, honest approach make a stressful car problem feel manageable. We truly appreciate his support and trust him completely with our cars — thank you, Alex!”
“I thank you for being truthful with me and I am going to come back again because everybody is not truthful when you don't need a oil change they probably would have gave me one anyway but I thank y'all I thank y'all for not doing that to me with me being handicapped you really took care of me thank you so much God bless you and everybody should come back to y'all”
“I have gone to this service center several times, but only to get an E-check before registering my car. Each time, the staff has immediately done the check on my vehicle, no appointment required.”
“The staff is very friendly.
They go above and beyond to make sure you are satisfied.
And most importantly, they are very knowledgeable about cars.”
“I ended up with a nail in my tire amd losing air quickly called the shop Marty answered said come on down they were able to fix the tire and do an oil change for me very quick, professional very satisfied new customer.”
“This is a great place to go for oil changes! The Tech is very knowledgeable, super polite and willing to answer any questions. It is a little higher than say "five minute oil change ") but Worth it!”
“I had my car towed here because, I had a questionable charging problem . I was thinking maybe alternator, but turned out to be my 2 year old battery took a dump . They charged battery twice ,and checked voltage of battery,alternator . Rick was super helpful,and honest with my battery replacement. They are pretty booked up but squeezed my car in . I will definitely keep them as a shop I will take my car too when its beyond my mechanical capabilities.”
“I’ve been coming here for 10 years they get better and better every time I don’t let nobody touch my cars but Smolic Tire, best in the game many years later ??”
“I was looking for a new place to get my oil changed and decided to check out Quickchange based on the great reviews... I was NOT disappointed.
They were super friendly, knowledgeable, and honest. I asked about all of my options and what they recommended for my 2008 Mazda 3. They were super honest about all of the options and helped me choose the best one. Their prices are great and I saved so much money over taking it to the dealership. They also let me bring my own oil filter no problem.
We had a great chat while they were doing the oil change and I felt right at home. If you are looking to get any of your fluids changed or one of their other services, I can't recommend them highly enough! I will definitely be back in the future.”
“Cleaned windows and oil was taken out and put in with a machine. I have always gone to this take 5 and yet they never took care of me the way they dis this go around. I enjoyed the swiftness and professionalism of the workers!”
“I can’t remember the guy who help service my oil change the day I came, but he was very helpful with informing me about my air filter and the best route how to go about it in the near future .”
“My experience at firestone in Richmond hts was great and the customer service specialist Sierra was awesome,she made my experience very comfortable and I will definitely make firestone in Richmond hts my place for all my car care !!!”
8:30AM - 4PM
1856 Warrensville Center Rd, South Euclid
Oil Change
“Great place to go and get your oil change. Positive vibes amazing guys and gals,I always chose Valvoline for my oil change they do things before you can ask did they! Ma'am it's already done Amazing ppl”
“Everything with the service went fine. Price was good. The wait was horrible. The whole process took a hour and ten minutes. Too much talking between employees.”
“Had a issue will oil leaking and went back to where I had my oil change and without hesitation Brian (service manager) had my car looked at and the issue resolved. Ladies if you are looking for a trust worthy car service go to Conrad/Lyndhurst. They will not steer you wrong and they take good care of your car.”
“I found that the person who changed my oil was personable, competent and patient. There was a problem with my car and he and his colleague just worked through it. Really nice guys who know what they are doing!”
“I have been to this Conrad’s a few times now and have only had great experiences. The staff is very helpful and professional. They answer every question I have and explain everything they have to do. Highly recommend!”
“Was serviced by J and his service was incredibly pleasant. I was checked-in in no time and was reassured to have my vehicle back before my desired date. 10/10 thank you J”
“My technician was friendly and very informative. I needed alot done. He was very efficient. As a GM myself his customer service was stellar. Thats why I go to this location”
“The manager Ethan did my oil change he was so wonderful and very informative even changed one of my filters that’s never been changed before behind my glove department I explained to him I don’t even know I had one there so thankful for him today he did a awesome job and needs Recognition”
8:30AM - 5PM
4580 Warrensville Center Rd, North Randall
Oil Change
“Dwuan, Ma'Kayla, and Malik were very kind, patient, assisting, with great attitudes, very attentive and with no wait time. I'm very thankful and appreciative of the team.”
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“Mike and Mike were great. They cleaned the windsheild, checked the tires changed the air filter and got the oil changed! This is the 2nd time at this shop, and we will be back!”