The Hampton Inn Cleveland-Downtown is a well-located hotel that offers convenient access to nearby attractions and restaurants within walking distance. Guests often praise the friendly and professional staff, highlighting Deion at the front desk for exceptional service. The hotel provides spacious, clean rooms with nice views, a good breakfast buffet featuring items like yogurt, eggs, sausage, and a DIY pancake machine. However, some guests note that the hotel is not the most updated and mention issues such as loud air conditioning, city noise, and the need for more frequent room servicing. The hotel’s location makes it easy to walk to downtown sites, but parking can be challenging. Valet service is available at $48 per night, though wait times for the car can be long, especially during peak times. The staff was quick to resolve problems like a malfunctioning A/C, often sending maintenance within minutes. Overall, guests find the hotel offers good value with friendly service, a great downtown location, and comfortable accommodations, making it a popular choice for visitors to Cleveland.
It's not the most updated hotel you will stay at, but the price is reasonable, and the location is perfect for walking around the city! If you get the right room the views aren't half bad either.
May 2024
Great location, within walking distance of city sites and attractions. Very friendly staff. Good buffet breakfast. Would improve if rooms were serviced at least every other day.
