The Hampton Inn Cleveland-Downtown is a well-located hotel that offers convenient access to nearby attractions and restaurants within walking distance. Guests often praise the friendly and professional staff, highlighting Deion at the front desk for exceptional service. The hotel provides spacious, clean rooms with nice views, a good breakfast buffet featuring items like yogurt, eggs, sausage, and a DIY pancake machine. However, some guests note that the hotel is not the most updated and mention issues such as loud air conditioning, city noise, and the need for more frequent room servicing. The hotel’s location makes it easy to walk to downtown sites, but parking can be challenging. Valet service is available at $48 per night, though wait times for the car can be long, especially during peak times. The staff was quick to resolve problems like a malfunctioning A/C, often sending maintenance within minutes. Overall, guests find the hotel offers good value with friendly service, a great downtown location, and comfortable accommodations, making it a popular choice for visitors to Cleveland.
I enjoyed my short stay here. The staff was very kind and accommodating. It was a great location and very walkable to spots around the area. My room was spacious and clean :)
June 2026
Anthony the valet guy was SO helpful. Our car got stuck in a parking garage and he walked us all they was there and helped us to figure out how to get our car. His service was above and beyond and so appreciated. Thanks Anthony!
May 2026
Breakfast even though free, it’s definitely not it 👎🏾
