The Metropolitan at the 9, Autograph Collection, is a cool and fancy hotel located conveniently within walking distance of many restaurants and bars in downtown Cleveland. The building itself is impressive, with lots of things to explore, including multiple on-site dining and drink venues. These include Centro restaurant, known for tasty and quickly served food like the phenomenal short rib and Tuscan chicken; the Ledger Bar, described as the best lobby bar; The Vault, a unique bar in an old bank vault with a mob-like, classy, and opulent vibe; and the beautiful Garden of Eden rooftop bar, which offers stunning views of the city.
Guest rooms are often described as awesome, amazing, spacious, large, and beautifully decorated with romantic and comfortable amenities, though some guests noted issues with cleanliness and very old, slow TVs. The staff is consistently praised as incredibly welcoming, attentive, friendly, polite, and professional, making check-in a breeze. Valet parking is considered worth it.
The overall experience is wonderful, with excellent service. The various bars are great for drinks, offering a classy atmosphere for a night cap or date night, though drinks can be expensive. The venues feature beautiful spaces with plenty of seating, including private options, and are kept clean. While the rooftop can be packed for events, and mini-bar items are very expensive, the hotel is highly recommended for a comfortable and luxurious stay.
Nice hotel and location. Alyssa at the front desk is great!
September 2026
Robert, at the front desk, fixed a small inconvenience with common sense and an excellent attitude. I know the hospitality space very well, and his quick, solution oriented approach was equivalent with service you’d find at the world’s best hotels. Thank you.
September 2026
No complaints, good location. The PNC garage across the street is $4 a day on the weekend vs the hotel at $57
