Rich's Towing & Services Inc. provides great and professional service. The staff are described as absolutely the nicest, most professional, and accommodating. They are patient, personable, and knowledgeable. Customers report awesome experiences with great dispatch and drivers. The service is decently cheap and fast, with quick response times even during emergencies. Staff members go many extra miles to help, are very sweet, and follow through with details. The business is highly recommended for its great people and great service, with many customers stating they will use them again. Services include special vehicle towing and roadside assistance.
The whole staff were out of office tending to an emergency in the metro parks. Waited in the parking lot 5-6 hours until night shift worker pulled in. He went many extra miles to figure out how to release our car back to us, even tho it was out of his scope of practice.
April 2024
I didn't catch his name but the thing on the side of his truck said laz. He was so sweet. He just came and picked a car up off the lot. Great guy, very nice, very personable so I just wanted to give him two thumbs way up
January 2024
I was stuck on the highway during peak rush hour because my tire completely blew out these guys where the only ones not giving a 4 hour eta or charging $2-300 they came in less the half an hour and was decently cheap james is a goat ???? he told me what and why it happened
