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“Had a problem and they were very understanding didn’t have my receipt but did have my bank transaction.. they took care of my issue and that’s good business my friend”
“Very helpful owners and staff!
I love this store. You don't have to look for anything on your own. Tell them what you are doing and they take you to what you need. Plus give advice on doing it right if you're not sure.”
“I just went back today for more home project items. Kind staff, super helpful, got all the stuff I needed, and ordered the stuff not in stock. Everytime I'm at this store its just good positive vibes. Thanks for your help ace hardware team.”
“The store has just about everything, and the owners are supper friendly and easy to do business with, I enjoy just walk around and seeing everything they have to offer”
“Nice local hardware store. Personally a great place for Milwaukee accessories, they actually have more than the Home Depot in North Canton, however, they do have less actual Milwaukee tools. The same goes for other major power tool brands. They have a lot of home improvement items, pretty much everything you would expect from a local hardware store. Great place to shop especially if you like to support local businesses.”
“This is the only hardware store that I frequent! They always have what I need, answer questions, and give knowledgeable advice. I am so thankful I can shop without being completely intimidated! Thank you!”
“It didn't have what I was looking for but neither did Ace or Menard's. The person on duty was very helpful and did try to find ne what I was looking for.”
“Except for the fact they don't sell the floor displays...this place has never let me down with any of the items I was there looking for. The help is knowledgeable and always right there to help. You all rock!”
“Remodeling a house and wanted to see if I could take out a wall in the center of the truss. Found their name stamped on every truss. Called the company, alked to the general manager and he was very helpful. He told me the design I have can easily span the 30 feet. Nice to be able to call a company and instantly get the information you need, that's very rare. Thanks a lot.”
“I’ve rented two larger machines from Home Depot in Wadsworth , both times warren has helped me out . Awesome guy, quick easy transaction , always helps me get acclimated with the equipment really well. If I were you, I’d rent from here and ask for warren . The prices aren’t the cheapest, but the availability and ease of rental is worth the extra!”
“I had a can of paint that was in my garage since last summer. I took it to Ace and asked them to shake it. Heather and Wren kindly did so after making sure the lid wouldn't come off. Great customer service ?”
“Kim (I believe that's her name) in the tool rental department was so helpful and went above and beyond to help me and my boyfriend with our rentals of a pickup truck and a trailer in May 2024. I promised her that I would fill out the survey but just now got around to it and see that the link is expired. Hence why I am now here, hoping someone sees this because she deserves the recognition and to be rewarded for her great customer service in some way. Thank you Kim (I hope that's your name!) you made a stressful situation much less stressful and you are very much appreciated! ?”
“Leann, the employee that helped me was very friendly and helpful! I wasn't sure what would work best and she sold me a part that works perfectly for my project.”
“Kim (I believe that's her name) in the tool rental department was so helpful and went above and beyond to help me and my boyfriend with our rentals of a pickup truck and a trailer in May 2024. I promised her that I would fill out the survey but just now got around to it and see that the link is expired. Hence why I am now here, hoping someone sees this because she deserves the recognition and to be rewarded for her great customer service in some way. Thank you Kim (I hope that's your name!) you made a stressful situation much less stressful and you are very much appreciated! ?”
“I actually prefer this to home depot. The store is more organized. It seems cleaner. It is well stocked, and it seems that they have a little bit of everything.
And they also have preferred veteran parking, which I liked, even if I wasn't a veteran.”
“I had an online pick up a few weeks ago and I just want to let you guys know that Ericka, Jaiden and Tyler were amazing. Excellent customer service. I would highly recommend the Massillon Home Depot. Thank you for being so helpful.”
“The store was reasonably clean, the things I was looking for were where they should be.
I didn't require any special help in the store, but the cashier was friendly.
The store did seem well stocked, and had the selection you would expect at a box store.”
“Best hardware store especially for contractors whenever picking up an order from Lowe's its always something either waiting long times for them to pull orders or they get the clients order completely wrong at Home depot I rarely ever have any problems and if there are any problems they do what they can to fix it”
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“I love this little hardware store it has a very comfortable atmosphere nostalgic almost the owners are amazing people and will make sure that you have a pleasent experience with there store they have a wide variety of parts for plumbing electrical and lawn and garden. They also sell Husqvarna parts and a few more small engine parts if you have not , you definitely should check them out and give them a chance we need more small businesses like this one around . Amazing people with amazing service and great prices”