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“The store has just about everything, and the owners are supper friendly and easy to do business with, I enjoy just walk around and seeing everything they have to offer”
“The customer service here at this location is top notch. Tina and Machelle have been so beyond helpful with every single transaction we have made here. We personally drive an hour to this specific location because they know exactly how to get things done.”
“Seems like a great little place. I ordered a specific Zep cleaner on their website because I couldn't find it anywhere else. They had free ship to store. They contacted me when it came in and again after a few days and I had not picked it up. My order was easy to pick up right at front of the store.”
“I appreciate Gamauf Hardware for their exceptional service and wide range of quality products. The staff is knowledgeable, friendly, and always ready to assist. Whether it's home improvement advice or finding the right tools, Gamauf Hardware delivers with excellence. Enjoy visiting over the big box stores. Even picked up a fun gift for the wife.”
“Remodeling a house and wanted to see if I could take out a wall in the center of the truss. Found their name stamped on every truss. Called the company, alked to the general manager and he was very helpful. He told me the design I have can easily span the 30 feet. Nice to be able to call a company and instantly get the information you need, that's very rare. Thanks a lot.”
“We’ve lived in this area for about 50 years and been coming to the hardware as long as I can remember usually have what I need and apparently your employees are a little bit more knowledgeable about what I need and can straighten me up”
“I’ve rented two larger machines from Home Depot in Wadsworth , both times warren has helped me out . Awesome guy, quick easy transaction , always helps me get acclimated with the equipment really well. If I were you, I’d rent from here and ask for warren . The prices aren’t the cheapest, but the availability and ease of rental is worth the extra!”
“I spoke with David at Fairlawn Ohio about an inside closet door for quite some time and he went above and beyond to help me. He even did extra work and took time to call me back after he checked another option. 10 stars and thank you David!!”
“Good people to work with. Responsive. Do what they say. Had an issue with an order, contacted them, resolved within an hour, fedexed me the solution overnight at no charge. Can't find quality customer service like that anymore. Highly recommended.”
“Kim (I believe that's her name) in the tool rental department was so helpful and went above and beyond to help me and my boyfriend with our rentals of a pickup truck and a trailer in May 2024. I promised her that I would fill out the survey but just now got around to it and see that the link is expired. Hence why I am now here, hoping someone sees this because she deserves the recognition and to be rewarded for her great customer service in some way. Thank you Kim (I hope that's your name!) you made a stressful situation much less stressful and you are very much appreciated! ?”
“I just had a very well conducted interview with Curtis and two very profesional managers. I was greated with a smile when I buzzed in. Well manicured lawn. The windows were clean. The officies ad rooms were tidy. Speaks volumes of a well run buisness.”
“I love this little hardware store it has a very comfortable atmosphere nostalgic almost the owners are amazing people and will make sure that you have a pleasent experience with there store they have a wide variety of parts for plumbing electrical and lawn and garden. They also sell Husqvarna parts and a few more small engine parts if you have not , you definitely should check them out and give them a chance we need more small businesses like this one around . Amazing people with amazing service and great prices”
“Kaven was very knowledgeable, helpful and pleasant in Lumber. He clearly knows his department and how to treat a customer. Also, Kara at Checkout was very pleasant and efficient. Overall, such service added greatly to our excellent shopping experience and is one reason that we keep coming back to The Home Depot in Fairlawn.”
“Let me start by saying y'all have the best employees at the Wadsworth Home Depot. I've been coming in there for around three years and even go out of my way to come to that store. Four employees stand out and I think need recognition. Keith at checkout makes the mornings pleasant; what a great guy! Grant over in the tool section is incredibly knowledgeable about pretty much everything in the store. He's definitely an asset to Home Depot and the customers. Pat in the paint department is amazing; I love seeing him on the weekends. And the assistant manager, Kristen, I can't say enough good things about her. I had an online order with missing pieces, and she went above and beyond to resolve my problem with a smile on her face.”
“I stopped in for some automotive bolts. Found them pretty quick, also had great selection of worm Drive clamps and furnace filters. Sales staff was friendly and fast.”
“We are not frequent shoppers at that particular location, but my husband recently worked a project nearby and this location was very convenient.
We had rebate cards (our 11% rebates) saved up and at his last trip he handed the cashier two of our cards. The cashier scanned the smaller amount, but not the larger amount, but kept the card. My husband was in a hurry (like contractors are when they have to leave the job to get something real quick) and I noticed it in the evening when I added the receipt into the books. At first we thought, ok, that money is lost, maybe the cashier even put that in his own pocket, but then I saw the option to email the front desk, so I did and explained the situation, emailed a copy of the receipt and all the info I had from the Menards website where you can precisely doublecheck your rebates. I did not have much hope, but to my surprise I got a phone call and an email that same evening, and the front desk manager told me she had found the card, it was never scanned and she would mail it back to me.
I appreciate the honesty, this is how companies make customers happy. Thank you again Michelle Sp.”
“Just bought a toro zero turn lawnmower at this location. They were helpful and asked us if we had any question and answered our questions. We wil be a returning customer. Thank you Mark-Anothny, Aiden and Max.”
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“They were really busy and understaffed last time I went here. Tried to get assistance from someone for 15+ minutes, and had to navigate the nuts and bolts matching myself.
I still gave 4 stars because overall this place is awesome, and to see them be so understaffed is not their fault. It did affect my experience some, but I still found what I needed on my own.
Plus, the people who were there, were all very kind, polite and helpful.”