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“Al was not only extremely helpful but he went over and above to make our experience excellent. Al has definitely earned our business for not just today but any future purchases we make with Big Sandy!”
“I’d give more stars if I could. Technician (I think Adam) greeted me as soon as I walked in. He went out of his way to educate me. It was an easy and quick fix. He didn’t charge me and said “we want you to be our customer for a long time”.
Highly recommend”
“I agree with all the great reviews. Used their online parts search and picked up just what I needed to fix my microwave oven that day. But I also have 40 years of maintenance technician experience. Youtube helps too.”
“Gary the owner was so helpful with our family purchase of a new washer and dryer. He was easily approachable and great with communication. I highly recommend appliance and Mattress Center.”
“Spoke with a guy name Brandon today. Brandon has been the first person I have ever spoke to at a furniture store that knew all his stuff. It wasn't one question I had and he didn't have a legit full answer for. He knew his stuff from A-Z and it helped me a lot as I am in the moving process and had a few questions. I'm definitely coming to the Morse Rd location and I hope I get to work with him in person because he was phenomenal and very respectful and patient of my 72 questions lol.”
10AM - 6:30PM
4830 Sawmill Rd, Columbus
Appliances
“Fantastic experience with Abdul when we recently needed a new refrigerator. The fridge was brand new less a few dents on the front door which was easily concealed with a few family photos. So far so good and very happy with our purchase.”
“Wonderful service from the staffThe environment is clean and well keptSalespeople are knowledgeable, attentive and low pressure.We look forward to delivery of our appliancesProposed for 3-4 weeks time.”
“Aaron made our washer/dryer-buying experience painless and pleasant! He explained the process thoroughly and we would definitely work with him again for any future needs.”
“Frankly, this is the best store to buy furniture (refrigerators, washing machines, and microwaves). Upscale treatment, high services, competitive prices, and a big discount.”
“Johnstone Columbus/Cleveland is the best supplier that we use. Price, customer service and parts knowledge within all of their branches is above and beyond. Thanks for keeping us stocked up!”
7:30AM - 4PM
1680 Westbelt Dr, Columbus
Appliances
“If you are looking for air filters and having a hard time finding your size at Lowe's or Home Depot, look no further. Go local! I buy my filters from here and always receive great service, great quality, and even better pricing.”
“We had an incredible experience with Hone Appliance Solutions. From start to finish, everything was seamless and professional. Jordan, the owner, was exceptionally knowledgeable and took the time to answer all of our many questions with patience and clarity.
The customer service was top-notch—responsive, helpful, and attentive to every detail. What really stood out was the follow-up after the sale, which showed how much they genuinely care about their customers.
The delivery process was one of the best we've ever experienced—punctual, efficient, and handled with great care.
Highly recommend Hone Appliance Solutions for anyone looking for quality products and exceptional service!”
9AM - 6PM
1941 Parsons Ave, Columbus
Appliances
“Staff is very friendly ! Equipment seems very much up too par and fairly easy approval process for financing. Pam was very helpful, nice, and easy to work with ! I highly appreciate her effort and customer service! Pam was great !”
“Came in to test 2 Sebo vacuums. After a lot of very helpful guidance, we decided on the Felix. It was nice to not be pressured, and they gave us a really good deal that you won't get online. Overall a smooth and pleasant shopping experience.”
6AM - 10PM
6333 Cleveland Ave, Columbus
Appliances
“I just needed some superglue today for a small repair. Parked and began to walk in the store when an employee who appeared to be on break outside asked me if he could help find something. Told me where the glue was and I knew where it was before even walking into the store. Didn't catch his name but he was older and wore a big brown coat.”
10AM - 7PM
5025 W Broad St, Columbus
Appliances
“I can't say enough good things about the service we received from Brittany. She was not only friendly, but SO helpful and efficient. She streamlined our payments and got us setup on a plan that helped us to be sure we had complete knowledge of our payments and schedule so there would be no unexpected surprises. In a world where quality customer service is rare, this girl nailed it. Thank you again Brittany!!”
6AM - 8PM
100 S Grener Ave Rd, Columbus
Appliances
“Everything was very well organized. The website was very helpful. We were looking for a specific product that was not at another Home Depot location (closer to us). The website directed us to this particular location and even had the aisle number on the website too. We found it very quickly and check out was super quick (self-check out). The only thing they need to fix is that one side of the building (outside) was covered in trash, the other side by the flowers was well-taken care of. One side of the building could just use some TLC. Overall, not a bad visit though, they had a lot of product and were very organized inside.”
10AM - 5:30PM
1215 S High St, Columbus
Appliances
“Mr. Blanchard made my vacuum work like new! I have a shark vacuum, starting to get in the older side, and the brush roll stopped working. Mr. Blanchard fixed it all up for $100. Feels much better to fix what you have than throw it in a landfill and buy new. Highly recommend this company!”
“I love this place, which is like a constantly changing garage sale. Many interesting and useful "experienced" things. They even buy your used items, so you can continuously redecorate on a budget.”
10AM - 7PM
3489 S High St, Columbus
Appliances
“Just got done paying off my couch! Its such a good feeling to have flexible payments & time to do so as well. Ive never used or even been to any 'rent to own' places b4 but after this experience, If its gonna be this easy.....I'll definitely be back! Thank you to Lynn & the other staff members that have helped me thru these last 2 years from beginning to finish! Easy as ABC....123!
(Feel free to discount my next purchase, haha I kidd I kidd ??)”
10AM - 7PM
2256 Morse Rd, Columbus
Appliances
“Changing my review because Mychal was awesome delivering my stuff made sure my stuff was hooked up 0 stars for the store and staff no communication my washer got delivered was not the one I was told that me and Jason agree on on 12/18 nobody called to inform
Me I was not getting that washer and just gave me wha they wanted v allowing me to make my decision if I wanted this or take my business elsewhere just been a hassle dealing with Aaron’s so my 5 stars go only out to you mychal”
“I recently replaced my entire kitchen. Taven was excellent in putting together a package that was some "open box" items with minor imperfections at a discount, and some brand new. There were a few glitches with delivery and installation, but overall l was very satisfied with what l got and what it cost. As l was eligible for rebates from both the manufacturer and your store... but not very good at online stuff, l returned to the store and again Taven was extremely helpful.
Wanted to post a positive review as all most folks do is complain.”
“I'm crying my eyes out as I leave this review. My oldest brother was diagnosed with lung cancer. He was starting chemo so I thought it would be nice to get him a lift chair. Around this time, my husband was fighting a terrible bout of Covid. I ordered my brothers chair via Menards website and thought it would take a while to arrive so I'd have time to take care of hubby. NOPE! That bad boy was there lightning fast. I called the store in a panic and spoke to a very kind gentleman named Tony. He assured me he would hold the chair. Today, my brother is moving into his forever home. I pray to God that he'll be there for a long time. I looked on the website, and it showed I was past the pickup time. My heart sank to the floor! His chair was gone! I called the store. I got a manager who located Tony and this amaaaaaazing human had held the chair! This kind of kindness and thoughtfulness guarantees we will continue to shop Menards! Thank you so much, Tony, for being a man of your word. May God bless you and yours! Sincerely Sunshine Wilkey Culbreath!”
“Over the last 20 years, Home Depot always has older, semi-retired gentlemen working there who are always a wealth of information! Home Depot delivery is really great! I order everything I can from Home Depot just for their convenient delivery!”
“My daughter and I came into the Home Depot on Grener in Columbus, Ohio right before closing. We were desperate to find a tool to cut a ring off my daughters finger, as it was stuck and she needed to remove all jewelry before her wisdom teeth extraction in the morning. While everyone was kind and gave suggestions, Scott stepped up and took us right to the tool section and helped us pick “THE TOOL” to snip the ring right off her finger. To say we are grateful for your help, is an understatement! Thank you for your incredible customer service, Scott, it is very much appreciated!”
“Dominic is wonderful!
I loved the tour he gave me of the RayBan display glasses! Very knowledgeable, polite, and definitely punching above his weight class!
I highly recommend to check out the demo in the meta glasses section.”
“Rented a cargo van from this location for about a week. The employee at the counter provided A1 customer service and could run a clinic on how deal with customers. Thank you Dave M. For the experience and wish you happy holidays.”
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“Purchased a Trane Heat Pump and a new furnace (air-handler). Competitive pricing, combined with their free furnace promotion, resulted in excellent value for us. Also received a senior discount. They showed up on time with a three-man crew ready to go. They laid tarps on my hardwood floors to the basement door and put on booties. (much appreciated!). They worked diligently and steadily until the job was done, and then cleaned up. After installation, the tech walked me through the setup procedures and showed me how to use and maintain the system. The entire process took about 5 and a half hours. They completely disassembled and removed the old system and installed the new system, retrofitting the ductwork and other installation requirements as they went. The research I conducted strongly emphasized the importance of qualified technicians to ensure your system works as anticipated. From what I saw, I have no reservations in saying that the goal was exceeded. One day in, and we already feel the quality of the Trane system. The air at the registers is warmer. The cold zones are disappearing, the heat is more consistent, and the system that regulates humidity informed us that our humidity was too low and is using the humidifier to correct that. So far so good. We are very happy with our new Trane and with Logan Services that put it in. Highly recommend them.”