Best Western Suites offers a mixed experience for guests. The hotel features a spacious breakfast bar and an old-style staircase in the lobby, which some guests found charming. Many guests were pleased with the size and cleanliness of their rooms, and the proximity to nearby shopping and dining options was a plus. However, some guests encountered issues during their stay. The lack of carpeting in the rooms made the space feel colder, and the free movie channel had no free movies available. Safety concerns were raised, as there was no wall-mounted handle for entering and exiting the shower. Additionally, the trip to the ice machine was described as "precarious" due to a malfunctioning door. The hotel's amenities, such as the indoor pool and hot tub, were a disappointment for some guests, as they were closed for maintenance during their stay, despite being advertised as available. The pool area also had a strange odor, and the hot tub water was discolored, with a thick layer of grime on the walls. The staff's friendliness and professionalism were mixed, with some guests reporting excellent service, while others found the staff to be rude. One guest even encountered difficulty when trying to check out late. Overall, Best Western Suites offers a varied experience, with both positive and negative aspects. While many guests enjoyed the spacious rooms and convenient location, the hotel's maintenance and customer service issues seemed to detract from the overall experience for some visitors.
Comfortable stay overall. Clean room, cozy bed, and friendly staff. Great location and good amenities. A few small areas to improve, but still a very pleasant experience.
January 2026
There is no bathroom at the pool. Closest bathroom is 200 feet away, you KNOW everybody is peeing in this pool. It was shut down for someone POOPING in it when we left.
Other than the pool, it's a fine hotel
November 2025
Had a great time in this Best Western. Rooms were modern, spacious, and clean. There was free coffee or hot chocolate available 24/7. The breakfast options were great and everything was well kept. No dirty or broken things here! To top it off, there is a pool with hot top. Overall this location is a great value.
