Boost Mobile at 1300 Bethel Rd in Columbus offers a wide selection of the latest 5G devices and prepaid plans backed by the Boost Wireless Network. Customers can find great deals on new phones from brands like Apple, Samsung, Motorola, and more. The store is known for its exceptional customer service, with staff members being helpful, knowledgeable, and patient. Many reviewers appreciated the staff's efforts in assisting with account issues, transferring information, and guiding customers through new phones. The team demonstrated care and compassion, often going above and beyond to ensure customer satisfaction, even helping customers who are not tech-savvy. Whether addressing technical problems or providing personalized support, Boost Mobile staff are highly recommended for their friendliness and dedication.
I came in today to get the iPhone 16e and I got amazing customer service I even got a case screen protector and a cord and fast charging power brick for my new phone for just $20 extra i definitely will be coming back to this location next time I need to upgrade my phone!
April 2026
Clean store and friendly staff. Left with the phone I wanted at lower price than I expected
January 2026
Nate was absolutely amazing. From the moment I walked in, he made everything easy, explained all my options clearly, and genuinely looked out for my best interest. Customer service like this is rare.