Crash Champions Collision Repair West Broad is a trusted and professional collision repair shop that has earned the trust of both customers and leading insurance providers. The team of certified experts provides free estimates, backs every repair with a written lifetime guarantee, and communicates with customers throughout the process. The general manager, Brian, is described as "phenomenal" and the entire staff is praised for their honesty, transparency, and helpful attitude. Customers have had great experiences with Crash Champions, both for minor scratches and major damages. The service is reported to be timely and professional, with excellent communication from staff members like Cameron and Melody. The shop's customer service is also highlighted, with one customer praising the team for their kindness and understanding, even when the car had to be totaled. Customers are highly satisfied with the quality of the work done at Crash Champions, with one customer noting that their car looked "like a new car" after the repairs, including the matching of the unique paint color and the buffing out of unrelated scratches. Overall, Crash Champions is a highly recommended collision repair shop that provides trusted, professional, and personalized service.
Very happy with my fender repair. The fender looks brand new. Very friendly, helpful staff! The car was cleaned when I got it back. They helped with getting a rental car where it was delivered to me and picked up at their location. It is a very new modern place.
August 2024
People are very nice to deal with and they do excellent work.
August 2024
They do a good job and have good customer service. I definitely recommend them!
