Hertz Car Rental - Columbus - Columbus West HLE
Hertz,
Car RentalHours:
1355 W Mound St, Columbus OH 43223 Hours
About Hertz Car Rental - Columbus - Columbus West HLE
Hertz Car Rental - Columbus - Columbus West HLE offers a welcoming experience for customers looking to rent a car. Reviewers consistently praise the staff for their kindness and professionalism. Carol, a notable team member, received special mentions for her helpfulness during challenging situations, such as after accidents. Customers appreciated the prompt service and the smooth rental process, often highlighting the efficiency of Kenny and Jerry, who are recognized for their genuine care and support. While the location is small and somewhat difficult to find, tucked behind an Aldi and CarStar, visitors noted that clear signage helps guide them. The office may be modest, but the customer service is anything but. Many customers left feeling satisfied, having received quality vehicles at good prices, along with assistance from staff who go the extra mile. Overall, Hertz Car Rental - Columbus West HLE is highly recommended for anyone in need of a reliable and friendly car rental service.
Most Recent Reviews
March 2026
I stopped in unplanned and was able to get a vehicle quickly. The car was clean and the process quick and easy. I had excellent customer service from both Ms. Carol and Mr. Jerry. Will be back should I need a rental in the future. Thanks!!!
December 2025
Carol is amazing. She provided excellent customer service, she was always kind and patient. Would definitely come back to this location.
October 2025
This place is on point with customer service and being friendly. They helped me with getting a last minute rental. Will definitely bring them as much business as I possibly can. Thank you
More Comments(66)
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