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“Easy to get to, just off 670 near the airport. Open until 8pm. Super friendly staff for my visit, had a blast while we tried to get my tape to work when securing my package.”
“Regina is the most kind and helpful person, we are lucky to have her at an office in our community! The other staff members are always polite as well. This isn’t even my local post office, and I go out of my way to come to this location.”
9AM - 1PM 2 - 5PM
2873 W Broad St, Columbus
Post Offices
“Had no clue what I was doing when it came to shipping out an Xbox but an employee in there named Curt was super helpful! Helped me figure out which box and shipping method to use and was extremely patient with me while I figured out what I was doing. Thank you again to him!!”
“Quiet location with warm and friendly staff. Difficult to reach by car without having an on-campus permit or parking in a paid lot, but otherwise, I would visit this location more often.”
“Love using the site to hold mail and to request to be emailed anticipated items to delivered that day with the delivery. This also includes a photo of the front of the piece of mail.”
“I suppose the negative reviews stem from the unreliability inherent in the bureaucratic dysfunction of the USPS.
Otherwise, this particular location is the bees knees. In terms of customer service, they knock it out of the park. And unfortunately, I don’t recall the customer service rep’s name (will edit when I find out), but he delivers service you can’t find in places you might expect have quality service. Nobody tips, practically no one is nice to workers in this sector, but he offers a smile and pleasant
conversation when applicable. I’d choose this location over any in Cbus just for the ease of transactions alone.”
“This location was a breeze when I went in for my passport appointment. The staff were really nice, efficient and professional. No wait time and they were quick!!”
“Idk why everyone seems to have a negative attitude about this location. I just had a very pleasant experience with a kind, contentious, and fast working young man here. Maybe it's a YOU problem... js. Keep up the great work!”
“I needed some stamps for my wedding invitations. Carmen was super helpful explaining that it was a good idea to get them weighed so I knew it had the right postage on them, and showed me the different stamp options that would look nice for invitations. When I came back with the invitations, Brenda was so nice. She explained how much postage it needed & even asked how many I had so we could get the right number of stamps. I don't usually have a lot of mail to send so I really appreciated everyone's patience with my questions. These guys really made my day.”
8:30AM - 4:30PM
2804 N High St, Columbus
Post Offices
“Robin was helpful. There was a short wait where the bell wasn't heard. She was apologetic (unnecessary) and mindful that she may have not heard the bell. I appreciated the quick and knowledgeable service. There was also a clerk the other day who mentioned a transition in roles to where being at the front was new again. I appreciated the insight as it allowed me to be patient within the circumstance. Good USPS location.”
“Seeing the reviews I was apprehensive but....I had the pleasure of dealing with Amanda, at this office she actually called me saved me a trip, Let me say!!!! I was completely impressed with her customer service and professionalism!!!, and I'm extremely appreciative of her prompt action and quick response to my situation. Thank you Amanda!!”
8:30AM - 6:30PM
1822 Henderson Rd, Columbus
Post Offices
“Excellent service. Had a passport appointment and was exactly on time. There was an issue with my printed passport app, and I was asked to fill it out again and return to the counter, no problem. During that time about a dozen people were helped and the staff member was friendly and able to keep things moving. They did great.”
“The staff here are so kind and helpful! They helped me figure out my wedding invite postage, weight, and made sure it would go through the automatic scanner just fine. Can’t say enough good things about the staff that work here. Well worth driving way out of the way to this location just to speak with the staff here, when other locations weren’t helpful and tried to recommend the incorrect and more expensive postage. They bring such positive energy here and really take the time to help!”
“Till today , I have the best experience from USPS COMPARED TO ????. My posts never lost, my couriers always received, out going posts have never been lost . What more we need as a customer?
Nice staff, superb system and accurate work.”
9AM - 1:30PM 2:30 - 5PM
445 E Innis Ave, Columbus
Post Offices
“Candy, the clerk I usually see at this location, is terrific. She is friendly, kind, patient, knowledgeable. I would give this 5 stars were it not for the hour-long closing, but that is due to cuts at the top, not to the local staff.”
“The lady who help me here, Belinda, was beyond amazing. She definitely knows her job and how to do it very well. As I waited in line, I watched her take care of the 6 people in front of me. They asked questions and she had answers that helped everyone. And they all left smiling after Belinda helped them. Great woman, great personality, knows her job, and had me smiling as I left too. Thank you Belinda.”
“This is not a retail location. I went there to pick up my held mail. I had my doubts that one ring of the bell would be sufficient for service, but someone did come in a short time. He was very friendly and let me use one of their bins to transport all of my packages to my car, which I really appreciated.”
“Not gonna lie, the phone said it was disconnected but when i drove there and found the doors locked i wanted to cry. Someone pulled up and got the doors unlocked and a very nice lady helped me out. she was so patient with me and even interacted with my 4 year old who is autistic. I didnt get her name but she is excellent right along with the gentleman that got the doors unlocked for me.”
“I've been going to Town and Country Post office for quite some time now. Lovely service with extremely hard workers. Kim, Roxanne, Wendu and Amber have gone above and beyond to execute the kinds of service that keeps me doing business with the post office...Love it”
“Everyone who works here is always friendly to me. I utilize a P.O. Box here for many of packages so they don't get stolen from my house. Often, when I pick something up that wouldn't fit in my box, the ladies already know me, and I rarely even have to wait in line.”
“Wow, Curt was so helpful with my shipping needs, he was friendly and very knowledgeable of postal products which saved me $5 in shipping costs. His smile and friendy service really made my day!”
“I just recently sent out a package from this location, the employees said the reviews here are old, they have upgraded their services. & from my experience, I really like this post office! ?”
“Everyone is great! They even went out of their way to get a package to me.a package from china only had my email address and phone number so they called me before shipping it back. Great service. Thank you ?”
“Wonderful customer service!!! The woman working there went out of her way to track down my package and retrieve it from the carrier so i could get my mail on time!!!!”
“I've had good experiences with them, both in store and my mail carrier. They helped me resolve an issue with a missing package and have been generally pretty efficient and kind in the office.”
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“Kiana who works the front desk here is very kind and helpful! Even when the line is super long she is kind to every person who comes through and answers all their questions.”