April 2018 by K M
All Products in the basket or all products out the basket at checkout!! If a company is going to enforce rules. It should be across the board, not pick and chose which customers to enforce or not. Not be told a manager can do what they choose. I have had a membership for over 10 years and I am ready to switch to Costco.
April 2018 by omar abikar
This was the worst experience i had in sams club wooooooow while i was doing shopping i saw a guy that demonstrates some vitamin boost drink, i liked i want to buy it so he has only two flavors grape and fruit Bunch i asked him "sir let me taste thr grape" gues what he said nothing he wont let me taste and his job was to show and taste the customers.
##Straight up Discreamntion##
February 2018 by Isaac Bush
Waited twenty minutes at the photo to pickup prints to find out that the worker named Chris had clocked out for lunch at 3:30. We had arrived at the photo at 3:15.
Why an associate is allowed to leave their post with out reprimand is a display of this locations lack of structure and commitment to customer care.
While standing at the customer service desk another customer needed a copy of a receipt since her was ineligible due to a faulty printer. None of the workers knew how to reprint a receipt and multiple times the worker had asked to speak to management over the radio for help ththe response ever the radio was why. Seriously the only answer the worker received was why.
Apparently I am spoiled by the service at the Sams Club in Zanesville Ohio. Personally I hope I never have the unfortunate circumstance to put myself within the same zip code of this store.
Terribley ran and hard to believe it shares the same name as the other locations.
December 2017 by 江崇杰
We ordered a sofa set and it took them a over two month to get to my House. When it arrived the pieces did not match. We called costomer service but they did not help at all. The only things they told us is to wait. After two week we called them again and they still told us to wait. What do you think we should do? We thought that ordering online is easier but it is more complicated than we thought. We bought stuff from your website. You cannot help us figure out problems. You told us to contact producers ourselves. Your website only cares about money and does not cares about what we receive If it is good or bad and If it is real or fake. So what your defferent between taobao?
August 2017 by Betty Bosko
We've been members for years. It's the best place to buy cat food and kitty litter. Their bakery is fabulous. All the name brand food is less expensive than regular grocery, but you have to buy a case of 12 cans. Still, 1/2 half the cost per can. All cleaning and paper products are much cheaper. They have name brands as well as house brands.