U-Haul Moving & Storage of Worthington offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The business also provides portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane. Customers have had mixed experiences with the staff at this location. Some have praised the friendly and helpful service, particularly from the staff member who assisted with their truck rental. However, others have reported issues with the customer service, with some staff members appearing disinterested or even using inappropriate language. The facility itself has also received mixed reviews. While the move-out process was described as quick and friendly, some customers have noted issues with the cleanliness and maintenance of the trucks and storage units. One customer reported finding ashes in the truck's console and the unit they rented having ceiling installation issues. Overall, U-Haul Moving & Storage of Worthington seems to provide a range of useful moving and storage services, but the quality of the customer experience can vary. Customers are encouraged to consider their specific needs and expectations when choosing this location for their moving and storage needs.
This has happened twice, they always charge more than even though I did put gas to the level where it is supposed to be. Charged extra $20 for just 1 mile over estimated mileage. When I complained, the guy told me the gas was of by a hair line which should not result in $20 extra
July 2025
Quick trip on and out to get moving supplies. Helpful staff.
July 2025
The service is awesome. Booking for 3 days, actually used for 2 days. The 3rd day is not charged.
