This U-Haul Neighborhood Dealer is noted for its convenient physical location, serving the Polaris and Westerville communities. Reviews consistently highlight excellent customer service, describing it as top notch, extremely nice, very kind, friendly, and very helpful. The availability of trucks is great, including brand new vans. The setup is described as very cute, like being in the country. Some note the parking lot is small and can be tough on weekends, and there is no mobile pickup—keys are dropped in a lockbox. Many customers express a long-term loyalty, having used this location for nearly two decades, and plan to return.
Absolutely great service. Really nice people. Helped me get the trailer attached even though they were busy. Will come back to this location for all my u-haul needs!
May 2026
Excellent customer service at this location. I would definitely rent from this location again.
March 2026
Staff were friendly and helpful. They hooked up our trailer and made sure everything was right.
