Open 24 hours
7529 Crile Rd, Concord“The PCU is always extremely helpful. They are always going above and beyond for their members. They provide awesome customer service and will answer any and all questions. The ladies in there will assist with your financial needs to meet your goals, and help you turn poor money management around. I always go to them and recommend you do too!”
“After issues over the years with various mainstream banks charging absurd fees we love our credit union. They learn who their clients are. They remember your name and give great rates on Personal/Business/Auto loans.”
“Jen was great at assisting me in refinancing my new car. Very responsive and helpful and explained terms very well. Everyone at the Mentor Branch was so nice and helpful.”
“I can only praise the Lake County Educational Credit Union and its staff for their care and professionalism in handling all of my dealing with them for the past 30 years. i solidly recommend all of their services and have NEVER had a bad experience with this institution.”
“I wish I could’ve give these guys 10 stars. I walked in around 5:00pm on 4/1/22 and they young lady who helped me was an absolute delight! Not to mention the courteous staff who made sure to greet me as soon as I arrived. All though my time here was very brief (thank you!!) it left a lasting impression on me that there are still people out there who are still passionate about their line of work. Thank you to the mentor staff for setting my weekend off on a good foot after a long grueling week! Thank you guys again!”
“Great bank branch, never more than 2 minute wait . Everyone there is very friendly and actually talks like humans rather than corporate robots . The other guide that wrote the bad review calling the manager names sounds like a disgruntled employee, silly review.”
“I love this branch! Everyone is extremely nice! I went through the window and ask if we could open an account. Instead of telling us to call the mainline for an appt. she told me to come right in. We were done in 15 min! I called a week later to get another account for my child and got a same day appt. Again, everyone was very professional and nice!”
9AM - 4PM
7402 Center St, Mentor“Kristi Komara and Christine Hartog are some of the best people you could ever deal with. I had a horrible experience with another bank and Kristi and Christine treated me like I was family, worked out a fix and had me set up in no time. This isn't the first time Kristi has helped me get things right. they are the real deal and one of the few exceptional people left in business. These are the people that businesses need this bank is the best. You are a name not just a account.”
“Debby was an absolute delight. Super friendly and helpful. I went in to open a new account and was in and out in under 30 minutes. Remodel looks amazing as well.”
Open 24 hours
117 South Street, ChardonOpen 24 hours
7940 Plaza Blvd Ste #2, Mentor9AM - 4PM
8715 Mentor Ave, Mentor“I’m in the process of buying a new car and I had to get a cashiers check? I didn’t even know what that was, and it was for a lot of money so I was a little nervous from the get go. On top of that, I lost my debit card, I had checks that needed to be deposited, money transferred from one account to another… I was prepared to be there for awhile. Payton helped me out and made the experience not only super smooth, but super fast too! I was in and out in less than 15 minutes, and I didn’t even have to wait for the new card to come in the mail.. Everyone was very friendly and the free candy iced the cake!!!”
“I bank at two places in Chardon and this one is far superior in regards to customer service. Always the same friendly faces I see, not a revolving door of nameless employees. They are always well staffed, helpful and friendly. Very much recommend Middlefield Bank in Chardon.”
9AM - 4:30PM
7525 Crile Rd, Painesville“Who needs a key?? I just bury my bonesin back yard... I'm only being silly'- I love this place and this picture' when I get back up there I will indeed visit. Take CARE and HAPPY NEW YEAR 2021 !!!”
“Jean the branch manager and her staff are all very personable and understanding. They actually make going in to the bank pleasant and not feel like a chore! Thank you all for being so great!”
9AM - 4PM
8810 Mentor Ave, Mentor“My family has been banking at Ohio Savings for more then 40 years and have always been satisfied with the courteous and pleasant service, so much so that when I moved 3 times and now live across town I still bank with them. Pam has helped me and my family many times in many ways. She may have had a bad day but probably was just following the banks rules even if she didn't agree with them. As a senior I find the fees competitive with other banks.”
9AM - 4PM
7707 Mentor Ave, Mentor“Susan Jester was a joy to work with for our mortgage. She’s the epitome of good customer service! Catherine Hanslik was also great and helped us set up our checking account.The only complaint I have is the online systems are terrible and feel very dated. We ran into a lot of account access issues. But the staff is great!”
9AM - 5PM
117 South St, Chardon“The staff at this branch have always been helpful and pleasant to work with. I keep both my business and my personal accounts here and don't mind if I have to run in to the bank because they're always friendly and cheerful.”
9AM - 5PM
7979 Plaza Blvd, Mentor“Our business does our banking here and their staff is great. Bill the manager, Thelma, Cheryl, Amber and Celeste are very friendly and know how to do their job. We have never had a problem.”
“Everyone here is always very happy and helpful. I was checking with many different banks on their home equity loans, and FNB by far beat everyone with their lower rates and fees. Big thanks to Alisha for helping me through the process. I am so happy I found them. Highly recommend!!”
“Everytime I have had problems with my bank account, including debit card questions or even my checking account, I have always been able to count on Ashley to help me resolve my problems with outstanding efficiency, im glad to have an account here and will continue to do so”
9AM - 4:30PM
8356 Munson Rd, Mentor9AM - 4:30PM
7850 Plaza Blvd, Mentor“All staff are very friendly at this branch. Simone helped me earlier this year open a checking and savings account and was very informative and helpful. Sieola always has a smile on her face and is an amazing and friendly teller!”
9AM - 4:30PM
9480 Mentor Ave, Mentor“Great people and awesome customer service! I highly recommend this branch! I had questions about savings accounts and CDs. The teller was very helpful in setting up an appointment and I talked with Jennifer about current rates. Ive banked with Key for years and this was the best experience I've had at the bank. She even introduced me to the Bank Manager. Thanks Again!”
“Great Bank great people I have a checking account opened it up a little over a year ago. They have plenty of branches with multiple ATMs along with drive up lanes which are going bye bye with other banks. They're a more personal bank unlike the Big impersonal banks like Chase and Pnc which are closing branches up everywhere, getting rid of tellers making everything Online all to save money like they dont have money lol. Highly recommend Huntington bank they are friendly and have plenty of branches.”
Open 24 hours
376 Center St, Chardon“I recently had a very pleasant experience at the Charodn branch. My husband and I have been banking here with our business needs for as long as we've lived in the county. I've recently left my position within his company as the payroll and bookkeeping lead, and my departure was seemless thanks to the young ladies at this branch and the one closest to our Mentor office. I can't recall her name, but there is a young lady that helped my husband who is hard of hearing due to medical issues in the past. She was very deliberate in her communication, repeated things as necessary, and was efficient and quick so he could get off his shaky legs. I believe she may have had hair of two colors, but he mostly remembered her smile.”
“First Federal of Lakewood handled my mortgage for most of the years until I paid off my house. They were wonderful to work with. Always professional and followed up with calls.”