This Verizon store provides an exceptional in-person experience for wireless services. Customers report very pleasant and great experiences with knowledgeable and helpful staff. Consultants are described as super helpful, going above and beyond to answer questions and provide solutions. They assist with upgrading phones like Apple iPhone and Samsung Galaxy models, along with Verizon plans and promotions. The staff helps fix issues on phones and works to find the right package or deal. Even when a situation cannot be resolved immediately in the store, consultants make every effort to assist with the next steps. The location offers help with wireless accessories, exclusive services, and family plans.
Joey C is the King of Verizon Defiance! Fixed my Samsung camera when noone else could!
June 2024
We have been coming here for years and have had a great experience each time. Especially this week, my family and I came in needing upgrades and Raul did an awesome job helping us and explaining everything easily. I felt like he was doing his best to help us and didn’t push anything if we didn’t want it. He was awesome!
May 2024
We had a great experience working with Nick Berkshire. We weren't able to resolve the situation in the store (cracked screen), but he quickly made several calls and got us set up for the next steps. Thanks Nick!
