“As an organization, sCU excels at customer service. I can’t say enough about how helpful, polite, and patient Sonya in the Shawnee Branch is. Thanks for all the help and great service Somya!”
“Great group of people!
Met with two individuals, Mark for mortgage and Meghan for membership.
Both were polite and professional, and helped me get info I needed and everything set up.”
“While working with John, it was effortless. He explained what was going to happen and it did. I will highly recommend John Trenkamp to all my freinds and contacts as well as anyine reading this review.”
“State Bank recently brought their "give back" food truck to our fall festival, and handed out complimentary donuts and cider to our 200 attendees, for two hours IN THE POURING RAIN. Now THAT is a partnership that we cherish and that completely supports their community. WE APPRECIATE YOU!”
9AM - 12PM
114 E 3rd St, Delphos
Banks
8:30AM - 12PM
161 3rd St, Ottoville
Banks
“The women are great to work with! They are very friendly every time I go to the bank. I also like how personal they are, they know me and my family by name and they care about us.”
8AM - 12PM
105 Progressive Dr, Columbus Grove
Banks
“Was shopping the market for a lower interest rate to do a cash out refinance on our house. I put my info into lending tree and go a million calls. Most were automated. Not from The Union Bank Co. This is how I got in touch with Darren Patton, who called me directly. Darren walked me through the entire process, assured me he would be my main contact, he even gave me his cell phone number in case we had questions after hours. We had a very smooth, very communicative refinance with The Union Bank Co. Thanks to Darren! Would highly recommend calling Darren if you are looking to refinance!”
“We got our new mortgage through TopMark after our old bank said it wasnt possible. Transaction went super smooth. Ana was very helpful and answered all of our questions. We switched all of our checking and savings over to TopMark and couldnt be happier. Everyone there is so nice and very helpful”
“Outstanding service! Kayla and the team at Union bank are always professional, friendly, and quick to help. and I always feel valued as a customer. Highly recommend!”
“I have been a member of this credit union for a very long time! They are knowledgeable and friendly! Always ready to help with whatever your banking needs are!! Thanks ladies!”
9AM - 1PM
901 Elida Ave, Delphos
Banks
9AM - 12PM
983 N Cable Rd, Lima
Banks
“I have now been banking with 5/3 Canle Road branch for about two years now. The service here is excellent, I was scammed they caught it called me right away, helped me through the next steps. They always make me feel welcomed and even after being scammed never stupid for it happening. They even fixed all my accounts and were so kind to me. Just like every single visit I have had here. It is why my son’s banks here as well. Thank You Cable Road Branch.”
9AM - 12PM
850 Shawnee Rd, Lima
Banks
“Most of these reviews are older so I don't really understand the bad ones. I was just at this branch, the tellers are always friendly and awesome. I use this branch and Spencerville since leaving my branch in Cleveland and they've been great. I'm using their business services to link my accounts because the platform is good too. Anyway, that's an up to date opinion!”
9AM - 2PM
1799 Harding Hwy, Lima
Banks
“My experience at this location was great.
I was greeted immediately once I walked in and welcome with great personalities and great customer service. Mrs.Shulaya was phenomenal in opening my Business Bank account.”
9AM - 12PM
3211 Elida Rd, Lima
Banks
9AM - 1PM
2665 Ft Amanda Rd, Lima
Banks
“This bank branch is the best! Every time we stop in, the tellers are so friendly and helpful. Today, we needed a signature notarized, and it wasn't a problem that we didn't have an appointment. Brandon was super pleasant and cheerful, even at the end of his workday. We also met the manager, Becky. She was also very nice and took time to chat with us. Such a welcoming atmosphere here. Great job to all!”
“Been with this branch for 4 years and I've never ran into any issues, fraud was taken care of and I was refunded the money before they even did there investigation, policy being that you have to pay back whatever turns out non fraudulent and I owed them nothing after the investigation. Stacy is incredible! I feel like we're personal friends, she's always happy to help with whatever I need. I wish that the ATM was easier to reach from the car window and it would really be convenient if their ATM withdrawal limited was at least $900.00. Still 6 stars if I could.”
9AM - 2PM
750 N Cable Rd, Lima
Banks
“I recently had a problem where my check was being held. After several times calling the customer service number and getting disconnected, no one was able to get the situation fixed. I went into this chase and spoke with Cassie and another wonderful lady up front regarding the issue. Cassie was so helpful and sweet, she explained everything to me and even called the customer service line and got it fixed for me!! She could've given me a phone number and sent me on my way. I really felt she went out of her way to help me and even with the frustrating situation with my check, I still give this chase 5+ stars just because of her kindness. Thanks again Cassie!!”
9AM - 12PM
631 W Market St, Lima
Banks
“This is a great branch! The bankers were extremely pleasant and professional. Brooke handled my transfer with great competence and went out of her way to make sure I got exactly what I needed. She worked quickly and kept up a pleasant conversation about the sights of Lima, since I was stranded here in town for a week due to a breakdown on the highway. It's also a beautiful building!”
“I always enjoy the personal, friendly service I receive for my business and personal accounts. The staff always does a great job to help service our account needs.”