Great Lakes Honda West, located in NE Ohio, is a family-owned and operated dealership serving Elyria and surrounding areas. Known for its exceptional customer service, the dealership focuses on meeting all automotive needs, whether it’s trading in a vehicle or purchasing a new or pre-owned Honda. Customers have consistently praised the staff for their helpfulness and friendliness, making the car-buying experience enjoyable and stress-free. Many reviews highlight the excellent service provided by team members like Mo and Mattayo, who go above and beyond to ensure customers find the right vehicle at the best price. The dealership offers genuine Honda parts and maintenance services, further enhancing their reputation. Customers appreciate the accommodating nature of the staff, with many noting how the team worked with them on pricing and payment options, especially around the holidays. With a commitment to creating a welcoming environment, Great Lakes Honda West has earned a reputation for being the top Honda dealer on the west side of Cleveland, making it a go-to destination for anyone in the market for a vehicle or automotive services.
Staff is very understanding.Casandra is very helpful every time I need a service. Abdallah was a great help as well. Both helped me with a loaner for work when my car service was gonna take longer than expect. I really appreciate their great customer service! Would definitely recommend going to Great Lakes Honda.
August 2026
Elie was my salesman and he made this whole process super easy and enjoyable. Abe helped me to come to my decision as well, both of these gentlemen rock highly recommend!!!
August 2026
Flew from Oklahoma to Ohio to purchase this special consignment vehicle on their website. Transaction and communication were smooth and professional. The sales manager Aramis treated us with great respect and enthusiasm. Wishing this dealership all the success!
