O'Reilly Auto Parts store #4991 in Evendale, Ohio, located at 10840 Reading Road, is known for its helpful staff and wide range of automotive parts, tools, and accessories. The store offers various services including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, and provide a free Loaner Tool program for specialized repairs with a refundable deposit. Customers frequently praise the staff for their friendliness, knowledge, and willingness to assist without hesitation. Many appreciate the staff’s effort to teach and explain car issues, making customers feel comfortable even if they don’t know much about cars. The store’s managers and employees are described as outstanding and dedicated to customer service, with some customers mentioning their consistent positive experiences over years. Whether stopping by for a quick check engine diagnosis or purchasing parts, customers leave satisfied and confident in the store’s helpfulness. Overall, O'Reilly Auto Parts #4991 is recognized as a reliable and customer-focused location, supported by a team that genuinely cares about helping with vehicle needs.
Christina and Keona gave me excellent customer service. I look everywhere else for the part and Christina was able to find it and get it ordered for me in a timely fashion. I will definitely be coming back to this store for all my car parts needs. Michael Sharipo
June 2025
I needed stuff they had it, helped get my van going again
January 2025
Check engine light comes on. Stop by to see what it is. Person behind the counter was very helpful and nice, even though they were running the store by themselves. Told me the issue and I was on my way.
