Verizon at 5425 Dixie Hwy is praised for its friendly and helpful staff, making the in-store experience easy and pleasant. Customers appreciate the patience and thorough assistance from sales consultants like Greg, Troy, and Vernell, who help with upgrading devices, setting up new phones, and explaining plans. The store offers a wide range of services, including upgrading Apple iPhones, Samsung Galaxy, Motorola edge+ devices, and purchasing wireless accessories and Verizon-exclusive services. Many customers highlight the quick and clear explanations, as well as the willingness of staff to go above and beyond, such as helping with a 99-year-old's phone problem or providing loyalty offers. The store is recommended for those seeking attentive, patient, and knowledgeable service. Overall, it is a trusted location for upgrading devices, resolving issues, and learning about Verizon plans, with staff dedicated to making each visit smooth and satisfying.
Came in and got serviced rightt away. My phone was in bad shape. They helped keep our bill down and get me a new device. Very clean store
March 2026
Troy was extremely helpful is solving an issue that has been ongoing for years. After several trips to other stores, he was able to solve the problem in 15 min. Not only that, he was able to improve my service while saving me nearly $30/month. You cant beat that for service!
February 2026
I have a new phone. I came in today for assistance and Greg was my agent. He was very patient with me. I am 82 years old and need all the help I can get get
