Verizon at 5425 Dixie Hwy is praised for its friendly and helpful staff, making the in-store experience easy and pleasant. Customers appreciate the patience and thorough assistance from sales consultants like Greg, Troy, and Vernell, who help with upgrading devices, setting up new phones, and explaining plans. The store offers a wide range of services, including upgrading Apple iPhones, Samsung Galaxy, Motorola edge+ devices, and purchasing wireless accessories and Verizon-exclusive services. Many customers highlight the quick and clear explanations, as well as the willingness of staff to go above and beyond, such as helping with a 99-year-old's phone problem or providing loyalty offers. The store is recommended for those seeking attentive, patient, and knowledgeable service. Overall, it is a trusted location for upgrading devices, resolving issues, and learning about Verizon plans, with staff dedicated to making each visit smooth and satisfying.
Went in today looking to empty some storage because it was full. Left with 5 tb, a WiFi system and you tube premium and my bill is 15 dollars a month less. No hidden fees either. Hans is the best representative I have ever done business with and I will be back because of him.
August 2026
Troy was awesome. I highly recommend him. I will be bringing my brother to get a phone from him soon.
August 2026
Ask for Troy!! I went in looking for a new phone after a not great experience at another location and he went above and beyond to not only get me the phone I wanted, but also an insane deal on my monthly payment. Could not be happier with my new phone. I will be recommending this store to anyone looking to upgrade or open... read full comment
