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“Went to withdraw money because my branch didn’t do the amount I needed and Kaylee helped me out fantastically! I was in and out and had a really nice conversation!”
“This bank is absolutely amazing. I had issues trying to set up an account online and totally screwed it up. I went into this particular branch and was helped by a wonderful woman by the name of Leah Campailla, branch banker. She not only got my account squared away but did it in a professional manner so that I didn't feel like I was an idiot. Thank you Leah. My only complaint is that I cannot access my online banking. No worries though, I know all I have to do is go see the people at my branch on Monday morning and it will be taken care of. Also , there are no Saturday hours so that's a bummer to have to wait until Monday morning. Otherwise, a top notch institution.”
“Latrone is amazing! Incredible service, the best experience I've ever had at a bank in my life!! Highly recommend!!! 1000 stars!! Latrone deserves a raise!$???”
“The staff here is very friendly and caring. The location isn't the best and the drive thru is not meant for trucks. Overall the bank is very nice and has great service.”
“Investing with Schwab (Akron) for about 10 years. Always get good service and a couple calls a year to review holdings. Also like their on-line tools for seeing positions and trading.”
“Jared Taylor did an amazing job helping us set up our business accounts. PLX branch also stays open late most day in comparison to other banks in the area. Customer service from everyone has always been top notch. Highly recommend banking with PNC.”
“Looking to open an account to avoid payment issues with cash app and venmo. I called chase and Huntington in Wadsworth. No answer. I won't open an account if I can't even talk to someone at the branch.
I called this location and they answered almost immediately. Kaitlyn(hopefully I spelled it right) gave me specific information that will help me make my decision and for that I appreciate it I have at least one option in Wadsworth and I have two places I won't be contacting again
Thanks!”
“She was awesome. I could have talked to her all day. Very pleasant. We laughed and talked like friends and she explained everything to me. She didn't give me the impression I was bothering her.”
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“I have been a PNC Business Banking customer for over 35 years and while my business has transitioned from Chicago to Ohio I was concerned about the level of service. The branch manager, Nick is really one of the top banking professionals I have been introduced too in years. He proactively scheduled to meet me and find out about my business, how they can help me and also just asked about me. This rarely exists these days and it reminds me of why I opened my first account with PNC all those years ago. Great branch, top rate manager. Thank you PNC for bringing Nick to us.”