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9AM - 1PM 2 - 4PM
1970 N Cleveland Massillon Rd, Bath
Post Offices
“Have been doing my postal transactions with the Bath, Ohio Post Office for 8 years and have receive excellent, professional, friendly service with each visit. I can understand customer frustration with the hours, but this is a smaller office with smaller staff, and this is something to expect. All you need to do is go to the larger offices and deal with the staff there in order to fully appreciate the Bath office.”
“This location has the friendliest staff I’ve ever encountered at a post office. In my neighborhood and have been there many times for counter service and the kiosk.”
8:30 - 11:30AM 12:30 - 5PM
1294 Ridge Road, Hinckley
Post Offices
“Love this post office!!!! Quick service, little wait time and the staff is very friendly and helpful. It is a breath of fresh air compared to the larger post offices in the area.”
9:30AM - 12:30PM 1:30 - 4:30PM
1332 Sharon Copley Rd, Sharon Center
Post Offices
“Most amazing post office and most amazing customer service!! The man working here is truely so helpful, kind, and empathetic! Thank you so much for all of your help!!! Definitely deserve a raise, promotion and management. You were AWESOME!. So much better than my Akron post office experience which left me in tears. So thank you again!!”
8:30AM - 5PM
574 East Cuyahoga Falls Avenue, Akron
Post Offices
“Love this place. Very clean and close enough, it's located right by my daughter's school. I would recommend the place, very respectful worker's and excellent customer service. I'm going to make this place my main postal service location. ❤️??”
“The manager handled a complaint from a customer in front of me very cordially and professionally. She explained the post office processes to him thoroughly and politely and was able to reassure him that she would do what she could to help with his issue.
The process of mailing my packages was also very smooth all around. There was a nice selection of mailers with different designs and sizes and the employee who helped add my postage was nice and efficient.”
9AM - 1:30PM 2:30 - 5PM
3200 Greenwich Rd Rm 75, Norton
Post Offices
“Even though I don't live in Norton, I drive the extra mile due to the fantastic service. I usually deal with Jessica, or John when he fills in. Both are very kind and knowledgeable. It's almost like having an extended family. I don't understand the negative reviews of this location. Perhaps people need to incorporate a bit more patience into their lives. The world doesn't revolve around you.”
9AM - 12PM 1 - 4PM
1921 Bronson St, Peninsula
Post Offices
“We have used the peninsula USPS for our passport renewal services for many years now. I almost hate to leave a good review because it’s the best kept secret for getting your passport renewed. They are always super helpful there and if you make an appointment as you should, they’re there on the spot to help you out. Our last time there was with Adreonna. She went over and above to help my daughter and I get her passport renewed. A breath of fresh air really when it comes to confronting a bureaucratic process that could be potentially very difficult but made easier thanks to the staff there. It’s all about the people at the end of the day.”
“There is a new young man who delivers our mail that went above and beyond today 5/22/26. I’m only sad I did not catch his name. Kicking myself for not thinking to ask. He delivered to 2190 East ave. He delivered an important package that we had been waiting for all day and he then watched as a man walked up behind him and stole it. This young man chased him and got it back. He then left a note stating for us to pick it up but I got home from work shortly thereafter and caught him still on our street where he came and handed me the package and explained everything. If this was you then thank you so much sir. This man needs a raise and a promotion. Employees like this are very hard to find. I’ll catch your name next time I see you bringing the mail.”
“Incredibly friendly and patient. I brought in a whopping 30 packages to mail and the post master could not be more understanding. Really just a genuine good guy.”
“I went this afternoon to replace my passport. I was leery about it after reading the reviews but I had made an appointment & It was too late in the day to get one anywhere else.
I arrived about 30 minutes early and walked in to find two windows open and no customers waiting. I was helped right away and both employees were very pleasant. It was a great experience. The quickest and easiest I’ve ever been able to take care of a passport issue.
I filled my application out online before arriving, printed it single sided & brought my docs & copies of them as described in the passport application instructions & waited to sign my application until they said to. A little preparedness may have gone a long way but they were super friendly so I don’t think it was just that.”
“Our courier is great and when I was worried and called the local Firestone Park Brown St center the person Cindy was VERY helpful. Her and our courier worked to get the package to us, even though the address number was incorrect. They are ver kind hardworking and so helpful.”
“I called in to find out where packages were that I was expecting to be delivered by the previous weekend. The person I spoke with was very patient and kind. She took the time to look up each one to ensure. I was satisfied at the end of the call. The postal service needs more employees like her.”
8:30AM - 5PM
1237 South Arlington Street, Akron
Post Offices
“I had some problems in the past with them actually holding my mail, I've been traveling a lot.I called the 1-800+ local Akron phone number in the morning and now no errors at all.”
“In clerks are very nice the lines are average I like the fact you can buy stamps in the machine. And if you just need to drop off your letters you can just go into the drive up blue mailbox”
8:30AM - 5PM
634 West Exchange Street, Akron
Post Offices
“I went to this location for the first time today to mail a passport renewal. I wish I had gotten her name, but the person who helped me was so kind and immediately got me the right envelope, provided tracking, and got me in and out of there in 2 minutes. I will definitely come back to this location in the future. Thank you again!”
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“I wanted to recognize one of the employees at the Fairlawn, Ohio Post Office for an act of kindness that has stayed with me ever since I witnessed it on Friday, May 15, 2026.
While I was there mailing a package, an elderly gentleman came in to check his P.O. Box. The employee greeted him warmly and mentioned that she hadn't seen him in a while. He became emotional and shared that his wife of many years had recently passed away.
There wasn't anything she could do to change his circumstances, but what she did next spoke volumes. She took the time to listen, asked if he had family or friends nearby to support him, and when he shared that he didn't, she simply offered her compassion, her presence, and a hug.
In a world where everyone seems to be in a hurry, she reminded me how much a few minutes of genuine kindness can mean to someone who is hurting. It was one of the most sincere examples of empathy and customer service I've ever witnessed.
I don't know her name, but I hope this review reaches her or her supervisor. She represents the very best of the U.S. Postal Service, and the Fairlawn community is fortunate to have someone like her serving its customers. Her kindness and humanity made a lasting impression on me, and I hope she receives the recognition she deserves.
It's also worth recognizing her colleagues, who graciously stepped in to assist the other customers while she gave this gentleman the time and compassion he needed.
Thank you.”