Cricket Wireless Authorized Retailer is known for its exceptional customer service, particularly from staff members like Jim and Chelsea. Customers praise Jim for his helpfulness, quick service, and ability to set up accounts efficiently. He has impressed clients by switching phones for free, saving them money on plans, and ensuring a smooth experience. Many have walked in unsure about what phone they wanted but left satisfied and happy with their purchases. While the in-store staff receive high marks for their assistance, some customers note that phone or online customer service could improve. Overall, the retailer is highly recommended for its attentive and friendly service.
Came in confused about my service, and Brice got me in and out quick. cool dude!
May 2024
Jim and Chelsea is amazing great personality Jim helped me set up my account with Cricket and in quick time was in and out within an hour highly recommend going to cricket for services
July 2023
Very helpful went in wanting a phone no idea what type of phone I even wanted. But Jim didn't let me down I walked out with a phone within the hr!
