These reviews highlight a Verizon store in Findlay that offers a range of services for mobile, 5G home internet, and business needs. Customers appreciate the convenience of online ordering with options for in-store pickup, free two-day shipping, express lockers, or same-day delivery where available. The store has recently been remodeled, creating a more modern and spacious environment with desks for client consultations, which customers find an improvement over previous layouts. Staff members at this location are generally helpful and knowledgeable. One customer praised an employee for helping pick accessories for a new phone, describing the service as friendly and attentive. Others highlighted staff members like Logan, Abbie, and Steven, who provided professional, helpful, and clear assistance during upgrades and device setup, making the experience smooth and enjoyable. Customers especially appreciated the assistance with transferring lines and setting up new devices, noting the staff's enthusiasm and expertise. However, some reviews mention that service can feel impersonal at times, with staff occasionally disappearing for extended periods during transactions. Despite this, overall experiences remain positive, with many customers feeling satisfied with the service they received. The store's friendly atmosphere, helpful staff, and convenient services make it a recommended place for Verizon customers in Findlay.
I had a terrific experience at this location. My sales rep was Storm and he did a fantastic job assisting me with my purchase of a new phone. He is friendly and very knowledgeable. I would highly recommend this store for all your phone needs
June 2025
Just wanted to shout out Kaleena Holcomb for helping trouble shoot some photo storage issues I was having after transferring to a new iPhone. She is patient, knowledge, and I'm grateful for her help. Ask for her next time your there and she will help you out!
June 2025
Most everyone I know comes to Verizon store. They have all the latest phones and accessories. They have a kiosk to pay your bill in the back corner is the show room. You just can’t get by without coming here at least once in your life. They have all the latest accessories for sale. Prices are normal(high) for what you... read full comment
