These reviews highlight a Verizon store in Findlay that offers a range of services for mobile, 5G home internet, and business needs. Customers appreciate the convenience of online ordering with options for in-store pickup, free two-day shipping, express lockers, or same-day delivery where available. The store has recently been remodeled, creating a more modern and spacious environment with desks for client consultations, which customers find an improvement over previous layouts. Staff members at this location are generally helpful and knowledgeable. One customer praised an employee for helping pick accessories for a new phone, describing the service as friendly and attentive. Others highlighted staff members like Logan, Abbie, and Steven, who provided professional, helpful, and clear assistance during upgrades and device setup, making the experience smooth and enjoyable. Customers especially appreciated the assistance with transferring lines and setting up new devices, noting the staff's enthusiasm and expertise. However, some reviews mention that service can feel impersonal at times, with staff occasionally disappearing for extended periods during transactions. Despite this, overall experiences remain positive, with many customers feeling satisfied with the service they received. The store's friendly atmosphere, helpful staff, and convenient services make it a recommended place for Verizon customers in Findlay.
we were helped by Rob and it was the way faster than i thought it would be!! even told us special things we can do with our plan that nobody has ever told us before !! you can tell he actually cares about your life and finances. thank you Rob!!!
July 2026
Josh did a great job with my upgrade. Quick, professional, and very helpful. Ive been a verizon customer for 20 years and employees like him with great cell service are why I stay with them. Highly recommend!!!
July 2026
Rob was incredibly thorough, friendly, and helpful! Really worked with our budget and explained everything effectively.
