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“Kiana who works the front desk here is very kind and helpful! Even when the line is super long she is kind to every person who comes through and answers all their questions.”
“Thank you Kim for going above and beyond to find my package! I appreciate your diligence and your communication. It was quite a relief when I finally received your message that it had been found.”
“I just wanted to make sure I took some time out my day to say I truly had the best experience in this location on my break to run in here to grab a package and I was greeted and treated with respect by Janae. The place was very busy but she sure was able to clear the line past and with enough time to give everyone her full attention considering she was alone for moments of time ! Keep up the great with we need more people like this in customer service!!”
“Hey! Shout out to Dwight and Sarah! This post office? It effing rules! I go here everyday. Why? I run my own business and I love the service I get here. Sure I could print my own labels but... No way, this place has never let me down. They have never made a mistake. They know me personally now from years of going in all the time and I sincerely enjoy seeing them and chatting for a minute. They are always pleasant, helpful, and very good at their jobs. Do not even worry about sending your mail out here, it is in good hands.”
2 - 5PM 9AM - 1PM
2873 W Broad St, Columbus
Post Offices
“Had no clue what I was doing when it came to shipping out an Xbox but an employee in there named Curt was super helpful! Helped me figure out which box and shipping method to use and was extremely patient with me while I figured out what I was doing. Thank you again to him!!”
12:30 - 4PM 8 - 11:30AM
7820 Stahl Rd, Orient
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“Regina is the most kind and helpful person, we are lucky to have her at an office in our community! The other staff members are always polite as well. This isn’t even my local post office, and I go out of my way to come to this location.”
“I suppose the negative reviews stem from the unreliability inherent in the bureaucratic dysfunction of the USPS.
Otherwise, this particular location is the bees knees. In terms of customer service, they knock it out of the park. And unfortunately, I don’t recall the customer service rep’s name (will edit when I find out), but he delivers service you can’t find in places you might expect have quality service. Nobody tips, practically no one is nice to workers in this sector, but he offers a smile and pleasant
conversation when applicable. I’d choose this location over any in Cbus just for the ease of transactions alone.”
“This is not a retail location. I went there to pick up my held mail. I had my doubts that one ring of the bell would be sufficient for service, but someone did come in a short time. He was very friendly and let me use one of their bins to transport all of my packages to my car, which I really appreciated.”
8:30AM - 6:30PM
1822 Henderson Rd, Columbus
Post Offices
“Excellent service. Had a passport appointment and was exactly on time. There was an issue with my printed passport app, and I was asked to fill it out again and return to the counter, no problem. During that time about a dozen people were helped and the staff member was friendly and able to keep things moving. They did great.”
“Till today , I have the best experience from USPS COMPARED TO ????. My posts never lost, my couriers always received, out going posts have never been lost . What more we need as a customer?
Nice staff, superb system and accurate work.”
“Wow, Curt was so helpful with my shipping needs, he was friendly and very knowledgeable of postal products which saved me $5 in shipping costs. His smile and friendy service really made my day!”
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“Always fast snd polite when I need to ship packages. Standing in line a few times, I’ve witnessed some of what they have to deal with. They are saints for putting up with what they do every day.”