The UPS Store in Garfield Heights offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. It is locally owned and operated. Customers report pleasant experiences with courteous, professional, knowledgeable, and helpful staff who are patient and explain processes clearly. Reviews highlight excellent customer service for Amazon returns, packaging needs, and printing services, including impressive large format printers and a good selection of paper stocks and canvas prints. The overall experience is described as friendly, amazing, and the best at any shipping store in Ohio.
I can’t say enough good things about the People who work there. Friendly, helpful, and courteous.
June 2025
Always helpful, but things seem to move a little slow. Other UPS stores have self tag/ship kiosks and I'm wondering if they should add that to make it faster for people to get out with their Amazon returns.
Thank you for always trying to help us as much as possible
May 2025
Jake went above and beyond to help me with my Amazon return when it looked impossible
