PNC Bank in Grove City offers friendly staff and quick service. Customers are greeted when they walk in, and the bank can open a student account in about five minutes, with clear explanations and a professional approach. The drive‑through is a priority; drive‑through customers are served first even if the waiting line is long. Some issues arise, such as incorrect account numbers, a cashier’s check missing a signature, and a delay in ID verification. Despite these problems, many find the customer service to be top notch and plan to return.
The personal banker and teller were very customer focused.
May 2025
I had to get a new debit card due to some mysterious purchases from my last one, and everyone was so nice and professional. Tori helped get my new card, and was so quick and unbelievably friendly! She complimented my eyeliner, told me how she loves my place of work, and offered me a cup of coffee and I was still in and... read full comment
December 2024
They’ve been relatively helpful, but I’m gonna act like an old fashioned guy here and say it’s jarring and uncanny to walk into a bank and see all three tellers in T-shirts/hoodies. It feels like a Subway, but they’re in charge of your money.
