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“So enjoy shopping at this store. Customer service is A++. From the moment you enter, to when you leave. Please don't change...you men and ladies that work there are great! Thank you!”
“The staff is wonderful and very helpful with finding what is needed. If they don't have the needed item, they are great about giving options of stores that may work ?”
“We went up yo the Baltimore Ace Hardware because the Lancaster store didn't have what we were looking for. Everyone is always very friendly and helpful here.”
“Once again, Orme hardware had exactly what I needed. They seem to always have the hard to find items and when it comes to nuts and bolts and fasteners, they can't be beat. The staff is always friendly and quick to ask if I need help.”
“Ventured here to buy a greenhouse. The website had it priced differently..however,the gentlemen that worked there was willing to meet in the middle. They were super sweet and very helpful. I would return here simply for the customer service. ❤️”
“Great deals! But always long lines at check-out. I have actually left the store before because I didn't want to wait in the long line and went somewhere else to purchase the product.”
“Mike has always been very helpful with random questions I have about various projects. They stock a little bit of everything and their prices are fair. 100% recommend Thornville Hardware!”
“They had everything that I needed IN STOCK! There was no ordering and waiting for weeks. The staff was pleasant and helpful. I'll be back if I need anything else. This is the place to go. Highly recommended!”
“They helped us find what we were looking for. They helped us get it to the car. They were laughing and having fun they were very friendly. The store had what we wanted and it was reasonably priced.”
“If you are a DIYer or have never been here, try it out. Lowes and Home Depot can be hard to navigate sometimes with all the products they carry.
Harbor Frieght is my first stop when I need quick solutions for easy tasks. Drop by and give them a chance. You'll be happy you did.”
“These folks almost always have exactly what I need. I have been working with them for a long time and I think I will be long into the future. When it comes to plumbing supplies, they are tops in my book.”
“I drove from over an hour away to purchase a trailer that the website said was in stock. The staff was extremely helpful in trying to locate another trailer for me. When that failed, I ended up purchasing a more expensive trailer than I came for. Not because they talked me into it, but because I wanted to support a store that gave such good customer service. All in all I ended up with a better trailer, and the store ended up with a customer that will return.”
“Love Home Depot...went to Walmart for a few things for my new adventure and they didn't have two of the 4 items I wanted so guess where I went yup HOME DEPOT there the associate I delt with was courtesy and helpful he helped my find my items..thanks”
“Talk with the manager John on the phone to get help with a pick up order that was sent to the wrong place. We talked to him for about 5 min as he assessed the situation. After our initial call he told us he would make some calls to see what he could figure out. He called us back in 5 mins and told us he had taken care of our problem and got our orders moved to the correct store. He was very polite and worked very quickly to resolve our issue, his customer service is at a level all businesses should strive for thanks again John”
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“A good place to deliver to. They have plenty of space to get around. And are very helpful in detailing the best way around. I was there before the receiver got in and I was still leaving in under an hour. I recommend them.”