“Will always bank with Pathways! Have had many opportunities to switch to other financial institutions but the people and amazing service keep us coming back! Both Georgesville road locations and Marysville locations are amazing!!”
8:30AM - 5PM
3454 N High St, Columbus
Credit Unions
“Customer service at the Clintonville Pathways Credit Union is consistently professional and efficient. Derek, Audra and Jesi work collaboratively to serve the needs of all members with a smile and a strong working knowledge of products and services. The experience is personal, with superior attention to detail and a genuine interest in knowing the members and understanding their unique needs.”
“Janiyah was AMAZING and I’m THANKFUL that she went above and beyond for me and resolved all of my issues and concerns as I was very frustrated with the process …”
8AM - 4:30PM
3955 W Granville Rd, Dublin
Credit Unions
“If you want to be treated like a queen, come to this bank, they really know how to treat the customers with respect and kindness. Very professional service. Thank you for your service, Emilie N”
“I prefer this branch out of all the Wright-Patt branches in Columbus and surrounding areas. My 3 year old son and I go into the branch once a month for cashier checks. So it’s very much apart of our routine. Every time we come in my son and I greet whoever is sitting at the front desk and my child grabs a sucker. On this particular day an employee, don’t know her name never seen her, she’s a blonde, petite, Caucasian woman addressed my child in a manner I did not like. It’s inappropriate to address a child, especially when their parent is standing right there, address the parent. She said to my son as he grabbed a sucker “are you going to say may I have a sucker” as if candy is not there for everyone to just have. My innocent child looked up at her, handed her one and went about his day. Then as we’re walking away she states again “manners”, insinuating I don’t parent my child to recognize situation appropriateness to ask for things. She would have never asked that of an adult. I didn’t like it and I did speak with the manger, Tamara and she stated she would address it.”
“I’m very happy with service I was given by Garrett. Very professional and a down to earth dude that genuinely seemed like he wanted to help. There was a different feel, in good way, to this place compared to the Big banks I’ve been dealing with my whole life-Wes”
“I collaborated with Skyla Coleman on my vehicle loan purchase. It was my 1st time purchasing a vehicle online. Skyla and team made it a very flawless and enjoyable experience! Skyla worked as a liason between the dealership and I, which reduced the amount of times I had to talk to them! She was very professional, responsive, solution oriented, and worked around the clock to assure a timely and efficient closing! Skyla is a Grade A Professional and should be recognized by the highest level of leadership in the Telhio organization!”
“Beautiful building and nice banking lobby, very welcoming. Only gripe is ATM machine is a tad outdated and always under maintenance. Overall awesome experience, highly recommended.”
“I decided to do my auto loan through my bank, which was an amazing process! Maria helped me tremendously, gave me good rates for my loan, everything done Maria, along with Jenn from underwriting, beautiful process! Thanks for the experience”
“Great experience at this branch (as I've had at every Kemba branch). I could only accomplish what I required while inside the branch, however Brandon handled my needs very quickly (including personalizing my second Kemba debit card, which I REALLY appreciated) while simultaneously heroically battling an imaginary gnat. There was a strange man reading Google reviews of this branch with much gusto, yet the branch was relatively quiet, except for the laughter of the other associate who was not named Kayla, who has never worked there anyway. I would happily recommend this branch including the drive-through, which I am lead to understand can easily handle most banking, yet is apparently reviled. I'm fairly comfortable with technology, though.”
“I've been to many conventional banks and credit unions alike. Kemba's Powell staff are outstanding. They are always professional and very helpful with all of my questions. Most importantly, they treat you like family. Amanda always greets you by name!”
9AM - 5PM
7200 Cardinal Pl, Dublin
Credit Unions
“Actually, you can get through to BCU at the gated entrance at Cardinal Health, at least in Dublin, OH. All you need is to present a BCU credit card or debit card or some other type of BCU ID. It's easy and quick. Hope your next visit is a good one! God bless!”
“Excellent customer service! Always available and quick to get back with you if they have to get information for you. Always willing to work with you to get what you need.”
“I have been dealing with BMI (Battelle Memorial Institute) federal credit union for 42 years. Many of their staff are excellent. They are well informed, courteous, and helpful. Also, they usually have excellent rates on certificates of deposit. Always a pleasure working with them.”
“I love Kemba been with them since 11th grade lol ? now I am 25 years old and still with them and overall this is my favorite branch. The tellers are very sweet and helpful, and very friendly. Can’t find a more trusting bank that also makes you feel like they care about your funds and security of your account(s).”
“I’ve been banking with KEMBA for over 30 years now and I have loved pretty much every minute of it. Rates are great, customer service has been more helpful over the years than I can say. I’ve never really had a bad interaction.I will say I’m not a huge fan of the interactive tellers but I’ve learned to deal with it and make the most of it. I’d recommend. KEMBA to literally anyone.”
“I have had the pleasure of working with CUofO for many years. I have financed (now) 5 cars through that wonderful organization. When I was trying to rebuild my credit and learn how to manage my finances, Donna Wood and Jennifer York helped me each time I reached a roadblock. I cannot say enough about the differences between a bank and a credit union. The credit union exists to help people navigate the difficulties when we may not have learned certain critical life lessons. I am now retired, have saved more than I ever thought possible and don't have money nightmares!”