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“Hunter was awesome!!!!!!!! Worked with us through our auto loan and got our rate down which was amazing! Hunter worked around our busy schedule and was an absolute gem! Thanks Hunter!!!!!!!!!”
“Janiyah was AMAZING and I’m THANKFUL that she went above and beyond for me and resolved all of my issues and concerns as I was very frustrated with the process …”
8:30AM - 5PM
3454 N High St, Columbus
Credit Unions
“Customer service at the Clintonville Pathways Credit Union is consistently professional and efficient. Derek, Audra and Jesi work collaboratively to serve the needs of all members with a smile and a strong working knowledge of products and services. The experience is personal, with superior attention to detail and a genuine interest in knowing the members and understanding their unique needs.”
8:30AM - 5:30PM
4545 N High St, Columbus
Credit Unions
“We love the Clintonville branch! Don is incredibly personable and welcoming. We opened a CD and checking account there for my teenage son to learn early financial literacy skills, and Don's approach is very inclusive and informative. He doesn't talk down to my son like many places tend to do to younger patrons. It's always an enjoyable, friendly experience. Communication is always prompt and thorough, too. Highly recommend.”
“Jim Hamilton is an absolute stud! He made my lease purchase extremely easy and rapid fire closing! Was so pleased with him I decided to refinance my other vehicle - few days later. I sent him a request at 12:30 and the loan was closed by 5pm. Unbelievable service from Jim! Thank you!”
8AM - 4:30PM
3955 W Granville Rd, Dublin
Credit Unions
“Jordan is kind. Today I went and tried to send too many coins through the carrier. He said they normally require coins be rolled up but was incredibly patient with me. I think I sent the carrier back several times. I have been before where other workers were not as enjoyable to work with.”
“I have been a member here for my entire financial life! From simple teller interactions, to auto loans and financial coaching, the staff are kind and helpful. I've used the Kinnear Rd., Westerville and Dublin branches many times and have always gotten great service.”
“Just want to thank Tammy Cox for the terrific service. She handled all of our banking needs with patience and courtesy.
This WPCU branch has always provided such professional and quality support… thanks to all that work there!”
“I've been with them since 2017 and they treated me well and let me know that my account was trying to be scammed and they above and be on the call of duty to and the people who was doing this.”
“I had to schedule a notary service at the last minute, and they were able to get me in the same day. Once I arrived, I was checked in quickly. Kelly was my notary and was friendly and helpful throughout the entire process. Once I was done, I left and went out to my car and was about to leave, but they realized I had left my wallet in there and brought it out to me. Thank you for your help and for running my wallet out to me!”
9AM - 5PM
7200 Cardinal Pl, Dublin
Credit Unions
“Actually, you can get through to BCU at the gated entrance at Cardinal Health, at least in Dublin, OH. All you need is to present a BCU credit card or debit card or some other type of BCU ID. It's easy and quick. Hope your next visit is a good one! God bless!”
“Bridge has been extremely helpful with any needs I may have or any inquiries in regard to my finances. I have had multiple types of loans, cards, accounts, and have always been treated with the utmost respect and gratitude. I am thankful for everything that the team at bridge does for me!”
“Great experience at this branch (as I've had at every Kemba branch). I could only accomplish what I required while inside the branch, however Brandon handled my needs very quickly (including personalizing my second Kemba debit card, which I REALLY appreciated) while simultaneously heroically battling an imaginary gnat. There was a strange man reading Google reviews of this branch with much gusto, yet the branch was relatively quiet, except for the laughter of the other associate who was not named Kayla, who has never worked there anyway. I would happily recommend this branch including the drive-through, which I am lead to understand can easily handle most banking, yet is apparently reviled. I'm fairly comfortable with technology, though.”
“I had the pleasure of working with Anjali Mohan to refinance my car loan, and I couldn't be more impressed with the experience. From start to finish, Anjie was incredibly professional, responsive, and truly a pleasure to work with. She not only helped me secure a fantastic rate, but also took the time to walk me through each step of the process, ensuring I felt comfortable and informed the entire way. Her attention to detail, friendly demeanor, and willingness to go above and beyond made this experience seamless. I highly recommend Anjali to anyone looking for excellent customer service and a smooth refinancing process!”
“Always great service!! The staff are friendly and very knowledgeable about all of the different products that they offer. The wait times are generally very short, and everyone is capable of helping answer any questions you may have about your accounts. One of the things that I like is you can get a brand new card if yours is lost or stolen or otherwise needs to be replaced right there at the site immediately!”
“I love Kemba been with them since 11th grade lol ? now I am 25 years old and still with them and overall this is my favorite branch. The tellers are very sweet and helpful, and very friendly. Can’t find a more trusting bank that also makes you feel like they care about your funds and security of your account(s).”
“I’ve been banking with KEMBA for over 30 years now and I have loved pretty much every minute of it. Rates are great, customer service has been more helpful over the years than I can say. I’ve never really had a bad interaction.I will say I’m not a huge fan of the interactive tellers but I’ve learned to deal with it and make the most of it. I’d recommend. KEMBA to literally anyone.”
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“I have had the pleasure of working with CUofO for many years. I have financed (now) 5 cars through that wonderful organization. When I was trying to rebuild my credit and learn how to manage my finances, Donna Wood and Jennifer York helped me each time I reached a roadblock. I cannot say enough about the differences between a bank and a credit union. The credit union exists to help people navigate the difficulties when we may not have learned certain critical life lessons. I am now retired, have saved more than I ever thought possible and don't have money nightmares!”