“Great atmosphere - very friendly helpful staff - Selection is great and great options for shipping to store or home as well. My go to place for Boots and all Western wear. So glad Columbus now has Boot Barn as an option”
“I had avoided this place for a while because the customer service was terrible - and there seemed to be a hygiene issue that customers carried into the dressing rooms that the staff couldn’t / wouldn’t get rid of.
About every two months I’d pop in for clearance because I still like their clothes.
My last visit a few days ago was like night and day. An associate (I’d take a stab and say manager, maybe?) came out to see if I was ok and as the pile in my arms grew she came back around with a bag for me. I was very surprised, to say the least. The last few times I was in there I was completely ignored. The staff in general was more friendly - although when I paid cash it seemed to blow the cashier’s mind.
If there had been a change in management, it’s a positive and long overdue change…”
“I am not a fan of shopping but this kohls has a huge selection of what we wanted. Lisa B works here and she is amazing!!! She has an awesome personality and did so much to help me out today!”