TownePlace Suites Columbus Hilliard offers a clean, comfortable, and quiet stay with friendly, attentive staff. Guests frequently praise the excellent customer service, highlighting staff members who go above and beyond to ensure satisfaction. The front desk team is described as helpful, personable, and patient, providing great assistance with check-in, late check-outs, and local information. The rooms are well-maintained, spotless, and include convenient amenities like a kitchenette, making them suitable for both short and long stays. Breakfast is consistently described as good and well done, providing a satisfying start to the day. Guests appreciate the hotel’s convenient location across from a grocery store and its close proximity to local attractions and services. Whether for business or personal trips, visitors feel confident choosing this hotel due to its high standards of cleanliness and service. The staff’s helpfulness and friendly attitude leave a strong positive impression, making guests feel welcomed and cared for during their stay. Overall, TownePlace Suites Columbus Hilliard is recommended for those seeking a quiet, clean, and accommodating hotel experience with exceptional customer service.
Joshua at the front desk went above and beyond to help me with a business need. Very nice hotel and stay.
April 2025
We were greeted upon entering and the service continued. We had a wonderful stay in a clean, comfortable room. Breakfast was the usual fare, but well done.
March 2025
Always ask about prior pets in your room, if you are Alergic to Pets.
