Best Buy offers a good selection of electronics like TVs, with prices that can be good during sales. The store has an amazing and knowledgeable team, with employees described as sweet, helpful, friendly, and an asset. Many customers report positive experiences with specific sales associates who provide great service without high pressure, making them feel appreciated. However, experiences with staff availability can vary; sometimes it takes a minute to get help, and on rare occasions, an employee may be inattentive. Overall, the store is seen as a great place with a lucky team that provides kindness and helpful service, improving customers' days. Some customers have transferred their loyalty to this location from others.
They had what I needed but the person who was helping me couldn’t lift his head out of his phone for a second to help when I asked for help to carry the item to the purchase desk he acted like it was a crime he had to get of the phone
August 2024
Sales staff was friendly and fairly knowledgeable. Geek squad disk seemed to be understaffed.
July 2024
I like this Best Buy, since Toledo Best Buy flooded we've been coming here. I like to see the Toledo employees here at Airport Hwy store!