Metro by T-Mobile at 5575 Troy Pike is highly praised for its excellent customer service and helpful staff. Customers appreciate the friendly and polite employees who go out of their way to assist with phone and internet needs. One customer shared that after starting over, they received great help to get their Internet service, highlighting that Metro remains the best for phones and Internet. Another reviewer mentioned visiting to switch a son's phone and was impressed by Sonia, who successfully helped them switch phones despite initial difficulties. Sonia was described as a fantastic employee, attentive, and a valuable asset to the store, deserving of praise and possibly a management position. Customers also noted the store was clean and organized, with staff like Niki working hard and providing support when needed. Overall, the store's helpful staff, especially Sonia, create a positive experience, making it the preferred location for many to get prepaid plans, 5G phones, and reliable service.
Very helpful people came in to check what the issue was with my phone and they got it fixed pretty quickly and told me how to keep the issue from coming back thank you guys
October 2023
Starting over one last time but got my place needed that Internet the young man that waited on me was so helpful and polite... Thank youMetro is still by far the best hands down for phones and Internet
July 2023
Sonia speaks Spanish. Thank you for helping me with my new cell phone. I recommend it
