AT&T Store in Kent offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from flexible wireless data plans, including no-contract prepaid options and unlimited data plans that come with nationwide 5G service at no extra cost. The store provides helpful and friendly service, with staff members like Logan and Aaron being highly praised for their knowledge, professionalism, and willingness to go above and beyond to assist customers. Visitors appreciate the attentive and kind assistance, whether dealing with technical issues, device replacements, or upgrades. Many customers mention that staff members are engaging, patient, and dedicated to solving problems efficiently. The store has a long-standing reputation for good customer service, with repeat visits from families and positive experiences noted across reviews. Overall, AT&T in Kent is a reliable place for device purchases, plan selections, and helpful support.
The sales professional working the 2 days I went in, was working by herself, and the lady did a fantastic job! It might have took a little longer than expected, but for one person, she did just fine. Her name is Molly, and she works at the Brimfield office. Stop and see her!
August 2026
Aaron at AT&t in the Kent location provided outstanding service. He was patient, knowledgeable, and made the whole process smooth and stress- free. He took the time to explain everything clearly and made sure I was completely satisfied. Truly excellent customer service care-I highly recommend asking for Aaron!
June 2026
Niyah was super helpful getting my phone switched over and on top of that, she is very friendly!
