Cellular Sales, a local Verizon store located at 2574 State Route 59, offers a friendly and helpful in-person Verizon Wireless experience. Customers can get assistance with upgrading popular phones like Apple iPhone, Samsung Galaxy, and Motorola edge+, as well as choosing the right Verizon plans. The staff are knowledgeable and eager to answer questions clearly, making the process quick and easy. Customers have appreciated that the staff are not overly pushy and respect their choices. Many reviews highlight the helpfulness of employees in resolving issues, such as switching phone plans or transferring data, often going above and beyond by offering assistance at no charge. The store provides a comfortable environment, with customers mentioning the lounge chairs and a welcoming atmosphere. Staff members like Jeff, Jacob, and Liam are especially praised for their professionalism, friendliness, and ability to make the experience smooth, even for those who find tech complicated. Whether customers are looking to upgrade, troubleshoot, or switch providers, Verizon at this location strives to deliver a positive, hassle-free experience.
Katie and her team were most thoughtful & patient to make sure we got what we needed, but did not pay for unnecessary extras. Tested all systems before leaving to make sure everything worked. Excellent service!
February 2026
I recently visited your Ravenna Ohio store and Mike O’Sullivan went way out of his way to help me. He was able to correct my issues in a timely manner.
January 2026
Mike helped me out and made it all easy and a great process, 10/10 would reference and if needed would ask for assistance from him
