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“the staff is friendly and helpful, place is always clean. they have the cheapest PO boxes around with a lobby that is open 24/7 and contains some self serve packing materials if you need to box something up after hours. it's small and rarely busy.”
“Had an issue with a package showing delivered but it was not in my mailbox. Went in and they quickly located and had the package delivered within a half hour. Thanks for the quick response!”
“Great place to handle all your shipping needs!! Everyone was welcoming and knowledgeable. It is great having a place you can trust to get things done the right way!”
“I hate mailing packages because I don’t know what to do what options to choose but when I went in yesterday she was so extremely helpful. I’ve never gotten that at a post office before.”
“The entire staff were amazing people, but Znobia saw me first as I walked in with my hot mess and literally not 10 minutes later, I was on my way out the door! The customer service here has always been top notch! A 2.9 rating?? C’mon CFalls… we can do them better than that!!!”
“One of the few great places left in Green. As the city is becoming so overcrowded, with horrible traffic and rude people, this is one of the few places I still enjoy patronizing. Always greeted with a smile, as well as fast, friendly, knowledgeable assistance. Yes, it's small, which is probably why it's one of the post offices that still provides top-notch service. Thank you!”
“Marisa went above and beyond today helping me ship out my 85 wedding invitations. She was so nice, helpful and knowledgeable what a great experience at the Middlebranch Post office!!!”
“Employees are all super friendly and helpful. I feel bad for them, they're swamped, working OT. Some packages might run behind because. The Employees will go out of their way to rectify the situation. It's not their fault, remember that people. Thankful for their help with my live fish shipments & deliveries.”
“At first I was upset about Greentown not delivering mail, but I love coming here. Dawn always s takes care of me, when I was out of town and my box filled up she took care and collected it without complaint.”
“Love this place. Very clean and close enough, it's located right by my daughter's school. I would recommend the place, very respectful worker's and excellent customer service. I'm going to make this place my main postal service location. ❤️??”
“Both the ladies have been nice to us.
The W girl who took my sons pictures who is autistic was a sweetheart she has so many patience .
Thank you ladies!”
“It was good. I mean i dont have anything to say except that the places were you drop off the mail is good. (We dont send letters a lot but when we do we use this place and its good)”
“Our courier is great and when I was worried and called the local Firestone Park Brown St center the person Cindy was VERY helpful. Her and our courier worked to get the package to us, even though the address number was incorrect. They are ver kind hardworking and so helpful.”
“I do a lot of mailing with Kenmore/East ave post office for my business. Very helpful and they all have a good sense of humor laughing at my jokes . I never walked out disappointed”
“6/24/25 4:35 pm Young lady named DEE was so helpful with my passport, this was the 3rd post office I came to and I came in last minute with my 5 year old son,she kept him busy while I filled out all my paperwork,SHE WENT ABOVE AND BEYOND of what she had to do,this post office is very lucky to have an very helpful employee like that,I so very grateful for her help(The Miller Family)”
“I had some problems in the past with them actually holding my mail, I've been traveling a lot.I called the 1-800+ local Akron phone number in the morning and now no errors at all.”
“this post office has been good for the most part... there was 1 time that i called up there to pick up a package instead of having it delivered but they couldnt talk to the carrier in time so after i went to pick it up they said that the carrier already had it and left to deliver the mail for their route other than that small issue its been pretty good in my opinion... oh yea and for all the other people saying that they cant get through to a reAL PERSON on the phone heres the direct line phone number to the post office 330-762-8472”
“Joy, the clerk who has helped me the most is always positive, kind and leads the day with a smile on her face no matter what. All of the employees try their absolute best to accommodate and get things done swiftly and efficiently. People need to be kinder to our usps workers and give them more grace and respect!!”
“Ok for stamps, package supplies. They don't have photo copy equipment any longer. But then that's the govt for you. They take your tax money, but don't give you service anymore.”
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“I drove a little farther to this post office to mail a package based on the reviews I saw. So glad I did. The gentleman at the desk was more than helpful. Almost made me want to move to Lakewood just to have the post office close by.”