“I have been a resident of Castlewood for nearly 6 months, this well situated property is ideal for enjoying all of the benefits of living in the Lakewood/Rocky River area with easy access to downtown and the airport. During the time I've lived here I've had occasion to request a couple of small maintenance issues be addressed such as slow water drain, window screen repair. The response time was nothing short of amazing, same day. Within the hour, a friendly and knowledgeable building employee was knocking on my door to make a quick fix of the situation. Dealing with the property manager and rental agent is a pleasure. They are respectful, kind, and genuinely interested in keeping the residents happy and Castlewood a comfortable place to call home. Ongoing improvements to the building make me confident that ownership is enthusiastic about keeping this property a prime rental option for the area.”
“This is my first year living at Terminal Tower, and it’s been a great experience overall. The staff has been consistently responsive, friendly, and helpful (shout-out to Scott, the property manager). The apartments feel genuinely luxurious, with spacious bathrooms, high-end in-unit washer/dryers, central heating and cooling, and covered parking. The staff also does an amazing job keeping the place spotless.
The building also has one of the best apartment gyms I’ve seen, with a wide range of machines and cardio equipment that can accommodate almost any workout. There’s also a rooftop lounge with excellent views of Cleveland, plus a high-quality coffee machine that’s replaced my daily K-cups.
One of the biggest perks is the convenience of living downtown. It really does feel like you’re in the center of everything, with easy access to the Flats, Tremont, Ohio City, and East 4th Street. There’s even an underground tunnel connecting the building to Rocket Mortgage FieldHouse, Progressive Field, and Tower City.
While you might expect the apartments to be expensive, they’re actually priced competitively, and UH employees can receive a discount. Overall, I’d highly recommend K&D and living at Terminal Tower.”
“Chris, the property manager, does a phenomenal job in being very responsive, attentive, and helpful in all questions and concerns. Excellent place to live in downtown Cleveland.”
“Diana, the property manager, is always so sweet and helpful! Although there has been some problems with the elevators and doors this past year, I can tell they are trying to fix things as best as possible. Having Diana definitely made living at the Garfield a lot better!”
“I've only been here for a few months and just over a year in Cleveland after having moved from California to be with family. The staff is very helpful, friendly and engaging. It is pet friendly, which I love having just adopted a new kitty. I also love that there is so much to do within walking distance and that I am still very close to friends and relatives.”
“I have absolutely LOVED my experience living at The Bingham Apartments, and I can not say enough about how wonderful the management, maintenance team, and hosts are (specifically: Tina, John, Blair, LoriAnn, Alora, Brittany, Robert and Roy).
From the very beginning, I felt welcomed, valued and heard as a resident. The management staff does go above & beyond to ensure every resident feels comfortable and welcome. They are always friendly, professional, & quick to respond to any question or concern. They follow up within 24 hours to be sure all requests or concerns were appropriately handled. Without a doubt anyone living here can tell and attest they genuinely care about creating a positive community atmosphere and keeping everything running smoothly.
The maintenance team deserves a special shout-out as well — they are simply outstanding. Any maintenance requests are handled promptly, efficiently, and always with a smile. Whether it’s a quick repair or routine upkeep, they’re reliable and respectful of your space. It’s clear that they take pride in their work and do everything possible to keep the property in top shape.
What really stands out about The Bingham is the overall hospitality. The hosts are warm and attentive, making everyone feel like part of a close-knit community. They put real effort into making residents feel comfortable and appreciated, often organizing the best way to receive packages, always greeting you with kindness and empathy. It’s rare to find such genuine, hands-on hospitality in an apartment complex, and it makes all the difference here.
The building itself is beautiful, well-maintained, and full of character, but what truly makes The Bingham shine is the people who run it. It’s more than just a place to live — it’s a place where you feel supported, respected, and TRULY at HOME. I CAN NOT imagine a better experience and would HIGHLY recommend The Bingham Apartments to anyone looking for quality, quiet, and affordable living with an exceptional team behind it. Five stars all the way! (Not pictured is my wonderful view) I will add that as a plus on my phone, stay tuned!)”
“I have lived at Crittenden Court for 3 years now. The price and location are GREAT. When I first moved in, the management of the building was my biggest frustration.Packages were constantly not being delivered (or even getting stolen). Maintenance requests were not actively being managed/fulfilled.Within the last year, a new management company has taken over and the problems above have been addressed. Zach in the Leasing Office does an excellent job making sure the building runs properly and all problems are resolved quickly! I recommend Crittenden Court Apartments for those looking for an affordable place downtown CLE!”
“Moved here into a 2 bedroom apt in January 2021. Love it!! Very quiet. Friendly neighbors. Love the in unit washer and dryer, dishwasher. Spacious kitchen. Large bedrooms and bathroom. Can't wait to sit out on the balcony enjoying some lemonade reading a book. They have a big community room and two spacious rooms one with a pool table and games for gatherings with family and for the residents. Fitness room! A very nice patio on the main level outside the community room. Pam the property manager is very nice and knowledgeable and James the property maintenance guy is cool!”
“I’ve lived at Bridgeview for almost five years, and as a big fan of downtown Cleveland, I wouldn’t want to live anywhere else! The building has the coolest layouts, flexible pricing, and fun amenities, so it’s easy to find something that fits your vibe and budget. Jacey, one of the leasing agents, is amazing! She truly loves Cleveland and genuinely cares about helping you find the perfect place. The concierges are always friendly and make me feel safe coming home late, and the maintenance team is super quick with any fixes. I’ve had such a great experience here!”
“Tinnerman is a great apartment complex! It’s beautiful and has huge windows and a lovely outdoor space. Also has good parking both in surface lot and in a garage. Maintenance is super nice and very responsive to requests. There can be some Ohio city traffic noise, but it’s worth it to live in Ohio city in such a cute neighborhood within walking distance of so many shops and restaurants.”
“Living at hunters chase has been a great experience. I love the gym and the access to ample green space while walking my dog. The staff is extremely friendly and has always promptly responded to all of my inquiries.”
“"We would like to thank Ms. Jocelyn for her kind cooperation with us and her quick response to special and special requests from external visitors. We would also like to express our innovation in housing, as Reseve Square Residence is one of the finest places that welcomes distinguished visitors."”
“To Whom This May Concern; Having Jennifer Patrick Has Been A Blessings ,To Have Here To Take Care Everything and Go Above and Beyond To Make Sure That Everyone Is Taking Care Of and We Love and Appreciate Jennifer Patrick So Much ?”
“I have lived here for almost a year with my boyfriend. We weren’t sure about the place despite the mixed reviews but we’ve had a great experience so far. The office ladies and maintenance team are always very helpful and timely for getting things fixed or helping me unlock my door if I left my keys behind, etc. They are always keeping things cleaned in the halls/elevators, adding on to the infrastructure, or hosting events for everyone. I’ve had some issues with loud neighbors but that can happen anywhere. Other than that it’s all positives, I truly love the price, my apartment lay out, location, amenities, and the helpful team here!”
“Michelle is awesome your cleaning ladies are awesome and your Maintaince sucks he is not professional He drives the golf cart around the property, ruining your grass driving like a maniac!”
“Lived here for 5 years and cannot say enough good things about Westview. Great facilities, great price, great location. Landscaped and wooded area is gorgeous and the staff is friendly and accessible. Shout out to Liz and Stacy in the office and to the maintenance dudes Mike and George!”
“Bre was SO sweet and helpful during our move in, she made the process easy, fast and stress free. We’ve only been here two weeks but so far I have no complaints. Everything is clean, we haven’t had any issues.
One month later - I’ve tried repeatedly to get the garage door opener wired for our spot. I got an email that i would be notified when the pool passes are ready, waited 3 weeks and went to the office to ask, was told the pool was closed. I have an email that says the pool is open on weekends only, so I’m not sure which it is but using the pool would be nice. I submitted a maintenance request for the toilet, waited a week and fixed it myself. The light in the kitchen has now gone out, I’ve asked the lady in the office (the one who is always annoyed) and she said she would call and get it fixed, however bc I have my doubts, I also submitted a maintenance request. So now we wait. Again.”
“The apartment has undergone noticeable improvements under the new ownership. Management is more responsive, maintenance requests are handled more efficiently, and common areas are cleaner. Some upgrades have been made to amenities, enhancing the overall living experience.”
“Very clean apartment. It's a major upgrade from where I was living at. I love the area and how quiet it is here. Lori and Jasmine are the best! Thank you for all your help ?”
“I live at the Edison in Cleveland and moved here just about 3 weeks ago. The attentiveness of the staff and response time is remarkable. This is my third apartment complex I’ve lived in and also third rental company and this is by far the best. I’ve had amazing experiences with Veronica Albino in particular. The move in process was effortless with her and she is always helpful with any and every question I ask her. Thank you Veronica and thank you NRP Group for being so amazing!”
9AM - 5:30PM
1801 E 12th St, Cleveland
Apartments
“Been staying at luckman for past 5 years. It’s an incredible apartment, the staff is nice and polite. They do hear you well and find solutions if there are any problem. The leasing manager is super helpful, she is the best.”
“I was visiting family and had a nice time in the building, party center and pool.The heating and cooling is odd as the heat had to be regulated opening the windows or sliding door. Loved the views. The residents seemed friendly. We stayed in the guest suite, which was comfortable. The elevators were punctual. Loved the outdoors trees lit for the holidays.”