“Can't sit to work with Verizon selling my own product from my house need someone to get a hold of me about surgery.unsure of where it enlisted. Believe California but need the approval. Had paperwork but unsure of there where about.”
“My husband and I went in to our local Spectrum store in Lancaster, Ohio today. Due to a malfunction with signing in to be seen which I was unaware of, I started to notice numerous people coming in after me being seen first. I finally walked up to where I could see the sign and noticed my name was not even on the board. At that point a customer representative, Melissa Brothers told me I had to sign in, I explained the situation to her to which she apologized and said she would be with me in a couple of minutes as she was with a customer. True to her word, she called my name next! She was a great help and extremely efficient! I had walked in to Spectrum needing an upgrade to my phone, a new remote, and WiFi service. I almost left the store and Spectrum almost lost all of my business yet due to Melissa Brothers and her fantastic customer service I am here to stay!”
“Bushra, aka Bea, was a big help. She is very knowledge about phones and technology. She could easily move up into a supervisor position. She is the kind of employee people like working for them. She's a people person.”