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“Justin was fantastic taking care of me getting my new Samsung Galaxy S26+. Very helpful and knowledgeable. Appreciated him. I returned my old Samsung Galaxy a few days later and the manager Jake was also very helpful.”
“Bushra, aka Bea, was a big help. She is very knowledge about phones and technology. She could easily move up into a supervisor position. She is the kind of employee people like working for them. She's a people person.”
“Had a great experience at AT&T! The employee who helped me was super friendly, knowledgeable, and made the whole process easy. What makes it even cooler is that we actually met playing RuneScape, so it was awesome running into him in the real world and getting helped out by a friend.
Great service, great guy, and definitely someone I’d recommend if you need help at AT&T!”
“Jennifer provided my husband and I with the best customer service! She was kind, helpful, and knowledgeable. She really went the extra mile to make sure we had everything we needed!”
“Sara was awesome. I think she was fairly new, but she was very helpful and knowledgeable. Had multiple people coming in for different needs. Handled it effortlessly. Great at multitasking.”
“Can't sit to work with Verizon selling my own product from my house need someone to get a hold of me about surgery.unsure of where it enlisted. Believe California but need the approval. Had paperwork but unsure of there where about.”
“I came in having Problems with my Phone
At the Lancaster Ohio T Mobile Store. Sales Rep Gentleman named Zac went up and above in Customer Service. Assisting me fixed my phone. This is why I will continue with T Mobile. Reps. Like Zac gave me exceptional Service. He deserves a Paid Vacation, Promotional Raise.
Thank You
Tommy Smith”
“My husband and I went in to our local Spectrum store in Lancaster, Ohio today. Due to a malfunction with signing in to be seen which I was unaware of, I started to notice numerous people coming in after me being seen first. I finally walked up to where I could see the sign and noticed my name was not even on the board. At that point a customer representative, Melissa Brothers told me I had to sign in, I explained the situation to her to which she apologized and said she would be with me in a couple of minutes as she was with a customer. True to her word, she called my name next! She was a great help and extremely efficient! I had walked in to Spectrum needing an upgrade to my phone, a new remote, and WiFi service. I almost left the store and Spectrum almost lost all of my business yet due to Melissa Brothers and her fantastic customer service I am here to stay!”
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“My phone shattered. It was old. I needed a new charger phone. I’m a tough cookie with lots of questions. Farrah didn’t hesitate not once with one of them. Got me a new phone all set up! I recommend Boost with Farrah anytime!”