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“I had an incredible experience at FedEx, thanks to Neche. She was absolutely amazing, professional, patient, and incredibly knowledgeable. It’s rare to come across someone who truly goes above and beyond like she did. She made a complicated process feel easy and stress-free. FedEx is lucky to have her on the team. Thank you, Neche!”
9AM - 6:30PM
7385 OH-3, Westerville
Shipping Centers
“Postnet Westerville is my go to place for notary services, shipping, and now virtual mailbox and the main reason is they are so very friendly and helpful. Kinnarri and Yash are true professionals who enjoy helping their customers in a pleasant and respectful manner.”
“Blake went above and beyond in helping me with my shipment. He was knowledgeable and friendly. I will be back.
New to the community and I’m loving it here.”
“My preferred more personal touch means of shipping! Great team and customer service to explore best either time or cost to get items shipped! Shipped a dozen items over the past few years and no issues (even end of COVID times).
Miss the German Shepard ? in the store ?✝️?”
8:30AM - 6:30PM
486 W Cherry St, Sunbury
Shipping Centers
“This location is always well staffed and they are so friendly and helpful. From dropping off returns to Amazon to helping me box and ship gifts, the customer service has always been outstanding.”
“Every time I come into this store, the staff is incredibly kind, positive, and welcoming. Their warm attitudes truly make a difference and always brighten my day. Customer service like that does not go unnoticed, and I’m so thankful to have such a wonderful UPS Store nearby!”
“I wanted to call out Alex at this location for not only being great at customer service but a fabulous human being. If I’m at Polaris I would drive across town to this location just because everyone is so nice! Keep at it Alex!!”
8:30AM - 7PM
829 Bethel Rd, Columbus
Shipping Centers
“Went to this location Wednesday to return Amazon package. My phone locked up the young woman not only helped with my return but also managed to unlock my phone. She went above and beyond with helping a frazzled woman resolve her problems. Great”
“I place an order for wrapping paper. It was the viral customer order going on TikTok so I knew they were backed up. I called day later to check on the progress of my order and the associate placed me on the top of the list for my order to be picked up. Amazing experience! I will be ordering from them again.”
“Is FedEx is very clean and they’re always very quick with getting you in and out. Also very patient with teach teaching you how to ship things on your own chase particular was super helpful for me today.”
“9/22/25: Eric is an easy going guy that assisted me with booking the Uhaul reservation.
He informed me that they’re a 24 hour location so you can pick up whenever needed through U-Haul’s guided process.
They carry some packing supplies and have dolly’s if needed as well!!!”
“Much better than the Post Office and UPS! You can get a notary, even at the same time you're doing anything else. Print shipping labels with postage, give printed receipts with tracking numbers & confirmations (and/or email them), etc. I can't think of anything they don't have or can't do. Fast, to the point, and friendly. GO HERE!”
8:30AM - 5PM
6575 Huntley Rd Unit C, Columbus
Shipping Centers
“Absolutely wonderful. I had a baby shower in Columbus and traveled back to Charleston, SC not able to take everything back with me. I was never worried though, because Craters & Freighters was at my side! They made it so easy to get my gifts to me not only quickly, but in perfect condition also. Thank you C&F team for making my experience so wonderful and easy!”
“We were helped by UPS employee, James, today. We had 2 big, heavy boxes that had the same Amazon tracking number. He advised us to get a 2nd tracking number from Amazon so we'd have proof that both boxes arrived. He carried the heavy 2nd box to our vehicle until we can get the 2nd tracking number. We can't say enough good about how helpful he was to us. He probably saved us a lot of money with his advice and help. We can't thank him enough!”
“I’m honestly not sure what that previous reviewer was talking about with the whole “Scary Gary” comment. In my experience, Gary is one of the kindest, most compassionate people you could meet. When my dog passed away, he helped me with some printouts and showed so much empathy and patience during a really hard moment.
I also have a daughter with autism, and Gary was incredibly sweet with her and even managed to make her smile, which meant a lot to me as a parent.
Sometimes one bad interaction can lead to an unfair review, but our experience was the complete opposite. Gary has always been professional, kind, and genuinely caring. If anything, the only thing “scary” about Gary is how quickly he proves negative reviews”
“I made a mistake when I printed my Christmas cards and the woman who helped me was amazing! Even though it was my fault she helped me fix it and was so kind during a very busy stressful season!”
“I had a fantastic experience at the FedEx Print & Ship Center in Dublin. John helped me, and he truly went above and beyond.
I came in with my car completely full of items I needed to ship for work to a warehouse, and it felt like a pretty overwhelming task. John immediately stepped in and helped me unload my car, get everything boxed up properly, and make sure the shipping details matched the information I needed to provide to the vendor receiving the shipment. He was patient, organized, and incredibly helpful through the entire process (and it took like, 45 minutes).
What really stood out was his follow-through. About an hour after I left, he called me to let me know there had been a mix-up with some of the tracking numbers he initially gave me. He had already corrected it and emailed me the updated information so everything would be accurate on my end. That level of care and attention to detail meant a lot.
Customer service like this is rare these days. John made what could have been a stressful shipping situation easy and smooth. Truly a 10/10 experience. If you’re going to this FedEx location, I hope you get John!”
“My neighbor's Fed Ex always ends up inside a CVS etc. I would be nice if you were told this somehow so You're not looking for a free standing building. The CVS I visited didn't even have a sign outside!!”
“I went into UPS today to return a photo booth and spectrum equipment. There was only one individual working, KJ, who effectively and timely managed and processed everyone's request with superb efficiency. In a line of 4-5 people I was in and out. He even paid attention to items that people were holding in the line and informed them before they waited that they didn't take the packages their and cordially redirected them to two UPS stores that did. I was highly impressed with his customer serviced and efficiency.”
“Oh my goodness! My experience at the Westerville location was wonderful! Chelsea took care of me immediately, was super accommodating and super friendly, had no trouble completing my project, and had it ready at the appointed time! I will add this about Chelsea… There was an elderly lady who came in to print some copies in the self serve area. This individual was not familiar with how the machines worked and asked for help. Chelsea came out immediately. I was able to overhear the exchange. She was so kind and so patient and so very supportive of this rather lost individual, trying to use technology she was not familiar with. I was very impressed with that! That is truly going the extra mile in customer service! Way to go, Chelsea!”
“really appreciate this staff, helpful, friendly and gives a solid effort; Thank You! they know how to anticipate the evening rush and work as a team to get to as many customers in an efficient way, even tho they are on a skeleton crew. i needed reports bound with the spiral report covers and they clearly communicated what could be done in the time frame and met the promised deadline. they offer rush services w/fee, for anyone like me pressed for time - very happy customer here!”
“I called the store this morning to figure out an issue. The colleague quickly assisted me and fixed the issue, even with a line of customers in the store. 5 stars!”
“Every employee is so incredibly nice! They get me in and out very fast! Especially with my pre paid labels. I live in powell / delaware and drive to the sancus location because I know I can drop off mt packages and go. I appreciate them so much!! :)”
8AM - 6:30PM
2783 Martin Rd, Dublin
Shipping Centers
“This is an Amazing store with great customer service! Please stop coming into franchises and expecting not to pay for materials YOU need to complete YOUR shipment. The UPS Store is not required to tape ANY box in which the customer did not pay to ship at the store.
It’s taking responsibility for YOUR box if something were to happen just because they tapped it. BUY TAPE or stop shipping/returning stuff. It’s not fair to have to run a business and buy everything for the customers to COMPLAIN about a policy that you can GOOGLE. You go run a business and have your customers make complaints about you not giving free materials, it’s actually crazy to see these reviews and entitlement!
Stop blaming that amazing woman Tiffany! She is there by herself every time I come in and does an excellent job at connecting with her customers. If you pay attention while in the store and stop worrying about tape you would see how many people genuinely love the store!
Stop coming into the store feeling ENTITLED to supplies that should be purchased. If you want FREE tape, go to the store who chooses to do it for free regardless of UPS POLICY. maybe they have the money to do that and that’s great but stop trying to knock down a business for simply following the rules!
Also, if you packages don’t get scanned in CALL UPS CUSTOMER SERVICE! All of this information is on Google. Stop trying to blame this store for everything UPS. They do not put the packages on the truck and ship them. If you have a problem The store can not help and has to take the same avenue you do to solve the problem. Which they are also not required to do because The UPS Store and UPS ARE SEPARATE ENTITIES!
they try their best but y'all are expecting miracle workers and it doesn't work like that. Blame the truck drivers for not scanning in your package or ask for a receipt so you can physically see your package be scanned and if any problems occur after… it’s because of UPS not this UPS STORE”
“This was my first time coming here only had to wait less then 5 minutes the guy who was helping me his name was Rick he was very nice very professional good customer service thank you Rick (:”
“I always have a great experience at the Polaris UPS Store. The associates are kind, helpful, and hard-working. They make a mundane errand much more pleasant than expected. Thank you!”
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“Since they opened, this place is my go-to shipping store. I've done a bunch of business with them at this point, but my experience around a month or so ago is a good example. I had some heavy bookshelf speakers, and they were very accommodating and helpful! They patiently went through several shipping options (double boxing, single boxing, multiple boxes, etc) to try to find me the best price and safest shipping.”