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“A beautiful thing with Sleep Outfitters is not only their exchange policy, but if you do happen to have to do so, the knowledgeable and understanding assistance in doing so. I attribute this to the Kenwood store "Outfitter", Kristie Clifford. If you are considering a new bed, it's uncanny how many places you can go. With all that you are banking on in this purchase you need a person that listen and steers you in the right direction...for YOU! Kristie is that person! Thank you Kristie!”
“Awesome experience! Couldn’t be happier with the service, hospitality, and over all care he gave our mattress buying experience. Would give more than five stars if I could!”
“Brady was incredibly helpful, striking the perfect balance between professionalism and friendliness. He was attentive, informative, and never pushy, making the experience enjoyable and stress-free!”
“My wife & I came in to test out mattresses, and we left with such a great one! Alexander helped us to find the perfect fit by giving us expert knowledge about each option, and specific recommendations based on our sleeping habits. Would highly recommend!!!”
“I did have to blind side to turn around, but there was plenty of room. Was late for pickup because of the previous receiver, but they took me right away and loaded fast.”
“Jonathan the Store Manager at Fields-Ertle area is a very profession and considerate sales person. High level with much expertise. Easy to do business with Jonathan’s consulting. Do yourself a favor and go to Mattress Firm at King’s Mall”
“Wendy was amazing . She helped put us in the right bed that we needed for my husbands medical conditions. She was very personable and catered to our needs. Very happy with mattress firm !”
“Big Red is excellent, we've purchased two dishwashers, a window ac unit, and a range. All four purchases went seamlessly and we haven't had a bad experience. Staff was very helpful and knowledgeable.”
“Wilson explained our mattress options and allowed us to test several brands. No pressure. Very friendly and thoughtful as he helped us through our decision. After we made the purchase he carefully explained our warranty and guarantee and provided a delivery date that worked for us.”
10AM - 8PM
7906 Montgomery Rd, Cincinnati
Mattress Stores
“Mattress Firm at Montgomery and I -71 is a great place to buy a mattress and bedding accessories from. Their team of professionals are respectful, considerate and always focus on your needs. I have purchase mattresses, pillows and bedding accessories for my wife and myself as well as all three of our children from them and have never been disappointed with their recommendations. I will always start there when i have future needs.”
10AM - 8PM
12030 Montgomery Rd, Cincinnati
Mattress Stores
“Customer Service is great. No pushy salespeople. Great flex steel furniture. We love our new furniture. Best furniture store in Cincinnati. Try them out and you will agree”
“Alex and Richie were super friendly and did a great job helping me try out different mattresses to fit my sleep needs. Pretty much any issue I had with my sleeping habits were addressed and each mattress I tried got better and better. Thanks guys!”
“The salesman at the store was very helpful, courteous and knowledgeable about the different mattresses. Excellent service!
The delivery service was also excellent- Jorge who delivered and took away the old mattress and box springs was very professional and respectful. Thank you!”
“Christine made buying a mattress such an easy and no pressure experience! She was very knowledgeable about all the different mattresses and clearly explained any extra charges. We love our new mattress. Great experience with delivery as well.”
“I visited every furniture store in the tri-state before I decided to purchase from this location. I was able to receive great customer care, the delivery went well. I couldn't ask for anything more!”
“Theresa was excellent to work with! We went in to just try out some of the mattresses not expecting to purchase one, but we ended up jumping at a 50% off deal (and got some amazing pillows). Theresa was not pushy and was very kind, patient, and explained everything in detail. She also clearly stands by the product as she and her family all use and love the products. I am very excited for it to be delivered!”
“Store’s employees were inviting and not pushy. Asked the right questions and aided me to a mattress that fitted my body’s needs. Didn’t expect myself to purchase one the day I entered, but I’m glad I did because a new mattress is something exciting! Plus, I’m praying that this resolves some of my back pain. Sleep number is a must because it’s adjustable to what comforts you the best. Best part? It thinks for you and knows your body better than you lol.”
“One day great,the next day not so great,every chair I wanted was not on display, also 2 months wait list,not what it used to be you see it you buy it you get it,not anymore”
“Lilli was phenomenal! She was so helpful and made this process so easy and convenient. If you’re in the Ohio area stop by Ashley Furniture and ask for Lilli she’s the best!!!”
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“Can NOT brag enough about my experience at the Fields Ertel Store. Clean, pleasant workers, never feel bombarded as you do at other stores. You can look, walk around leisurely and not feel any pressure. I've gone twice now for different pieces and Dinara Kurmanova is the best. She's so good at picking different pieces, fabrics and colors that work with what you are looking for. Highly HIGHLY recommend this company.”