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“Very friendly and patient when Technical difficulties forced us to enter the shipment details many times before transmitting. Appreciate the friendliness of the staff”
“Missy was very pleasant and got me through the shipment of a package and a return package very quickly. She also explained the insurance costs and coverage very well.
Great Job!!”
“I want to give a big shoutout to Gus at the Mason, OH location! After having a really disappointing experience at the Lebanon location, I was hesitant to try dropping off a large Amazon return again. But since the Mason store is close to my work and I needed to return the item before getting charged, I decided to give it a shot.
I’m so glad I did—Gus went above and beyond. He not only helped me carry multiple heavy boxes into the store, but he also took the time to repackage the return to make sure everything was secure and ready to be sent back. His kindness and helpfulness completely turned the experience around. Thank you, Gus!”
“Pat is a true gentleman! I arrived 5 mins before the store closed, struggling with a large box, and he ran to the door to help me. I was having the worst day and he restored my faith in humanity. Other places have asked me to tape the box so I asked for some and he said, I will take care of it. I’ll always come here just because the service is amazing.”
“I came in assuming they could simply scan a QR code and ship it. Unfortunately, that was not the case and it turned into a project. The company I was doing business with did not provide the appropriate QR code. Feruza was quick to correct the situation with a simple work around. While I was working on my portion of the project, Feruza was still at work with other customers. Then she immediately came back to me to help finish the first step. Then back to the other customers and back to me and so forth. A helpful and hard worker for sure. Thanks again Feruza”
“Paige is the best. I completely forgot about the 2$ charge for printing a return label. I only had a 20$ on me and instead of her making me break the 20$. She waived the fee...or paid it herself. Lol im not sure. Either way....I have more money for plants now. And that makes my day! Also there were atleast 7 people in line and she was seemingly the only one in there at 9:30 am. Eventho it was early...she still had a smile on her face and she was making the line move! Thanks again Paige! I love nice people!”
“The team was terrific. Professional, friendly, and engaging, and they seemed to enjoy their work. Everything arrived safe and sound, even after a month of storage too. Thank you!”
“Mike was more than helpful with all my concerns. He packed and shipped my item with care! The package arrived in perfect condition. You can feel confident using the UPS store in Kings?✅️ Mills Ohio. Thank you Mike.”
“Investing with Mrs victoria crypto was the very best decision I ever made in my life. I am now eating the fruit of my labour, I login into my account to make withdrawals weekly basis and she made up to $7,000 for me with the investment of $600. Please my fellow brothers and sisters invest your money into FOREX/BITCOIN and leave the rest for Mrs victoria crypto to handle and see for yourself what exactly am talking...contact her via,”
“The entire staff at this location is terrific. Ben is great. He greets you by name, provides options to your printing project, delivers on time and returns a quality project that exceeds expectations. Amanda and Abby are exceptional too. Always pleasant and helpful on both personal printing and professional printing projects. You have an “A Team” at this location.”
“Drew at Staples in Kenwood demonstrated extraordinary customer service. He patiently expended time researching the type of toner for my initial purchase and he also did his best to ensure the most economic price.”
“KeVaughn helped me and was very helpful, had a great attitude and did a great job! Its nice to go into a store where it feels like they actually want to help you.”
“RMA is an outstanding small local company with the ability to service the Tri-State area on a big time scale. Affordable trailer rental and trucking rates. Several trailer sizes available. Over the road D.O.T. certified equipment. I have used them in the past, at times renting up to 100 at a time. Shuttle service from our docks to our customer's door with precision, on time accuracy guaranteed. They have never let me down. Highly recommend!!”
“Can’t emphasize enough how appreciative I am of the people at the printing center. Not only did they print my rush order within 20 minutes, but also went above and beyond with cutting to size, laminating, and trimming again. My company was on a serious time crunch with this project, and staples made it happen. I didn’t get her name, but I am endlessly thankful for her hard work and care.”
“I've used this store for almost 20 years, always with great service and results. My orders are not frequent nor large yet when it is my turn, regardless how busy they are, I always feel as if I am the only person in the store and nothing is more important than my order. Mike, Pam & Billion handled this latest order with consistent, excellent service.”
10AM - 6PM
8463 Mason Montgomery Rd, Mason
Shipping Centers
“Ian was very helpful and even made adjustments to my printout so it did not turn out looking badHe called me twice to make sure. I really appreciate his dedicationI could tell he was busy but still took his time to help me”
“Today I sent a package, and the employee was very polite, attentive, and helpful with all my questions. I really appreciated the service — everything was fast and smooth. Thank you!”
“The guys that work here are the BEST OF THE BEST! I’ve been coming here for several years but honestly haven’t had to ship anything in about 8 months and just went in to send something and they remember my last name to lookup without even asking me! Thats customer service and a damn good memory. I appreciate them and how they go out of their way each and every time I am there. Highly recommended for all your shipping needs!!!”
“Absolute. Top. Notch. Service. Robert was extremely helpful in taking an idea I had for my company and turning it into something physical and laminated. It was time consuming but yet he still helped all of the other customers while still making me feel like I was his top priority. His idea was so good that I made it into a standard protocol in writing in the policy and procedure manual. Will be going back to this place again and again for sure.”
9 AM - 9 PM
9550 S Mason Montgomery Rd, Mason
Shipping Centers
“I can't say enough good things about this team with a special shout out to Tide! A few month's ago, DHL lost a poster that I had created on Shutterfly and I needed it by a deadline date. When the package didn't arrive I called at least 5 other places to see if they could turn it around in 2 hours.This location said they could and using only a screenshot, they produced a beautiful poster for my daughter's event. Needless to say, I ordered my second poster here and had it mounted on foam board. It is perfect and came with special corner protectors which was unexpected. It's not inexpensive, but it was worth it knowing I'd get my order completed on time. Tide is kind and accommodating. Everyone I've interacted with at this location is quite nice.”
“They provide service that is quick, fast and professional. The clerk was pleasant and helpful. The most important factor for me was that they made it easy to pay and I was in and out of there very fast. Keep up the great work!”
“Today I was at UPS, Cooper road, Blue Ash, OH. I received a great service from people working there Joey and esus. Thanks a lot for the very good service as always!”
“Pristine customer service! The gentleman and woman working there were so kind and helpful! They were efficient and super helpful! I would give a 10 star rating if I could! This was from the best customer service experiences I’ve had.”
“Easy to work with broker. Their rates are higher than average. Payment on time. Never had any issues with them.
Any time I work Anthony McGary it's a stress free experience.”
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“The staff were friendly, kind and accommodating today regarding an Amazon return that required a different procedure than I was accustomed. I appreciated the assistance and the gesture to make my experience easy. This location always has great staff!”