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“Very friendly and patient when Technical difficulties forced us to enter the shipment details many times before transmitting. Appreciate the friendliness of the staff”
“Missy was very pleasant and got me through the shipment of a package and a return package very quickly. She also explained the insurance costs and coverage very well.
Great Job!!”
“Excellent service! The staff was professional, friendly, and very helpful throughout the entire process. They answered all my questions, handled my shipment quickly, and made everything simple and stress-free. The store was clean, organized, and efficient. I truly appreciate the outstanding customer service and will definitely return for my future shipping and printing needs. Highly recommended!”
“Pat is a true gentleman! I arrived 5 mins before the store closed, struggling with a large box, and he ran to the door to help me. I was having the worst day and he restored my faith in humanity. Other places have asked me to tape the box so I asked for some and he said, I will take care of it. I’ll always come here just because the service is amazing.”
“This is my go to for large format printing! The price and print quality are superb! The staff are always so cheerful, professional and helpful. As a small non profit, having this store as a valuable resource is a necessity. As a community member, having these types of employees is vital!! Thank you for all you do!! Well on Wheels Library”
“I came in assuming they could simply scan a QR code and ship it. Unfortunately, that was not the case and it turned into a project. The company I was doing business with did not provide the appropriate QR code. Feruza was quick to correct the situation with a simple work around. While I was working on my portion of the project, Feruza was still at work with other customers. Then she immediately came back to me to help finish the first step. Then back to the other customers and back to me and so forth. A helpful and hard worker for sure. Thanks again Feruza”
“Aero's staff is professional, knowledgeable, and prompt when it comes to solving problems. I work with many shippers and their communication is top-tier. Highly recommend”
“The team was terrific. Professional, friendly, and engaging, and they seemed to enjoy their work. Everything arrived safe and sound, even after a month of storage too. Thank you!”
“Mike was more than helpful with all my concerns. He packed and shipped my item with care! The package arrived in perfect condition. You can feel confident using the UPS store in Kings?✅️ Mills Ohio. Thank you Mike.”
“I came thru today lookin for stationery (paper, pencils, staplers). Shortly after I walked in someone asked if I needed help finding anything and they led me over to the aisles I needed. While I was looking in one of those aisles another associate asked if I needed any more help. I was kinda surprised, honestly. My only minor complaint was that I had trouble finding mechanical pencils at an affordable price. Otherwise thanks to this location”
“We have used RMA for over 20 years now. Always on time, always professional and they always pick up the phone when you call. Cant say enough good stuff about them.”
“The entire staff at this location is terrific. Ben is great. He greets you by name, provides options to your printing project, delivers on time and returns a quality project that exceeds expectations. Amanda and Abby are exceptional too. Always pleasant and helpful on both personal printing and professional printing projects. You have an “A Team” at this location.”
“I recommend this location for print & marketing services! Ian and Brian are very helpful and kind. A special thank you to them for high quality customer service.”
“This UPS location truly goes above and beyond what you’d expect from a shipping and mailing service. A huge shoutout to Luke. S, who made our experience exceptional. He took the time to patiently walk my wife through the entire process, explaining everything clearly and making sure she felt confident and comfortable. We never felt rushed, something that’s honestly rare these days. It’s clear he genuinely cares about helping customers.
The store itself was well-organized, clean, and welcoming, and the staff overall was courteous and helpful. Thanks again for the outstanding service!”
“I've used this store for almost 20 years, always with great service and results. My orders are not frequent nor large yet when it is my turn, regardless how busy they are, I always feel as if I am the only person in the store and nothing is more important than my order. Mike, Pam & Billion handled this latest order with consistent, excellent service.”
“Today I sent a package, and the employee was very polite, attentive, and helpful with all my questions. I really appreciated the service — everything was fast and smooth. Thank you!”
“Wayne went way up and above the call of duty when he helped my Mom and I get some paperwork notarized. He was very nice to my 91 year old mother and he is a credit to your company!”
“Marissa went above and beyond to help me with printing, after I ordered on the incorrect type of paper, and cut it for me too! So kind, and took her time to help me! :)”
“I would like to recognize Martin for his outstanding customer service. He is always friendly, helpful, and welcoming. He goes above and beyond to assist customers and is constantly making sure everyone is taken care of. His positive attitude, professionalism, and dedication make every visit a great experience. Thank you, Martin, for all your hard work!”
“I can't say enough good things about this team with a special shout out to Tide! A few month's ago, DHL lost a poster that I had created on Shutterfly and I needed it by a deadline date. When the package didn't arrive I called at least 5 other places to see if they could turn it around in 2 hours.This location said they could and using only a screenshot, they produced a beautiful poster for my daughter's event. Needless to say, I ordered my second poster here and had it mounted on foam board. It is perfect and came with special corner protectors which was unexpected. It's not inexpensive, but it was worth it knowing I'd get my order completed on time. Tide is kind and accommodating. Everyone I've interacted with at this location is quite nice.”
11 AM - 6 PM
9550 S Mason Montgomery Rd, Mason
Shipping Centers
“Rob was so helpful in getting my Amazon returns taken care of quickly. He was so friendly and walked me through what I needed to do. 10 out of 10 recommend this store!”
“I frequent this location quite often customer service is great, especially Jesus He’s pleasant hospitality service is great he patiently takes his time helping me with my returns or whatever my needs are”
“Bobby is so nice, helpful and quick!!! Never makes me feel bad for having so many returns either! I pass two closer UPS locations just because I like this one more! Thanks, Bobby! You’re the best!!!!”
“Easy to work with broker. Their rates are higher than average. Payment on time. Never had any issues with them.
Any time I work Anthony McGary it's a stress free experience.”
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“Super friendly and helpful staff! Had an Amazon return that required a printed label and they made it easy by having me email the label to them and then they printed it off and took care of the rest! Made making an online return fast and easy ?”