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“Great location, staff has always been nothing but nice .. giving 4 stars because I’ve had rewards expire in the past and when mentioned literally no questions asked, they can see i had it, i spend money there and really get all my shoes there (husband as well if they have his size available), but today i was told sorry cannot apply and they track that stuff — what gives?
I even mentioned like hmm okay i guess it depends on who works I’ve never had an issue before …. bummer
But i was told it’s tracked :(
Even the female owner has helped apply before so I’m not sure what the issue was but that was a let down”
“First time customer, but I'm definitely coming back! I got great service and was treated very well. The sales associate was thorough and very professional. He took the time to answer all my questions and gave me many options to choose from. I didn't feel any pressure to buy. I was able to take my time and compare different shoes.
Keep up the good work!”
“Such a wonderful atmosphere inside the store! The new owners have been very gracious in their customer service and have created a welcoming and friendly experience. Their expertise is unbeatable, I would highly recommend”
10:30AM - 7PM
4200 Aero Dr, Mason
Shoe Stores
“Absolute best place to get shoes! I have a foot/ankle issue, and their staff is so knowledgeable I always leave with my feet feeling better! Thank you so much!”
“Love Tristate and highly recommend them for both gear and training groups! Everyone is so friendly, at every pace. I have run with them for about 4 years and they are supportive yet push me to do better! Finally got a BQ and definitely couldn't have done it without them! I even took my 70 year old mom there recently to get fitted for her first 5k. Rich was super knowledgeable and made her feel welcome, even as a newbie. Thankful to have a local running store!”
“Doug helped fit me for new ski boots. I am 67 and have arthritis. The store was very busy yet he took his time to explain in detail what type of boot may work and what he can do with my current boots in the meantime that are too big. I bought boots that open from the back that makes them much easier to put on. Doug is helping me with a binding issue as the new boots require different bindings than what I have. All this to say, that he went 'above and beyond' in helping me. Thank you, Doug.”
10:30AM - 7PM
8777 Cincinnati Dayton Rd, West Chester
Shoe Stores
“I've been meaning to come in for awhile to check this place out and get a professional opinion on whether I've been buying the right shoe for my feet and I finally did today.
The service was fantastic. She instantly knew I needed a shoe with decent arch support by the way I walked. She asked about my running habits, how I started buying the shoes that I had been using etc. Recommended 3 different shoes, one of which was the newer model of the Brooks shoe I had been running in.
I ended up in a pair of Hoka shoes (ordered a 2nd pair to alternate with on run days) and got my first 5 miles in them today and it was amazing how much better today's run felt than yesterday even though the conditions were much harder. A lot of that could be attributed to my old shoes being shot with just over 450 miles on them, but I think the impact is spread so much more evenly around my entire foot than it was in the Brooks I had and that made a huge difference as well.
I can't say enough about how pleasant and knowledgeable the interaction was today and I'll definitely be back to my next 2 pairs of shoes in about 800 miles or so!
I highly recommend going in there if you are a seasoned runner or just getting into it, a good pair of shoes is much cheaper than a knee replacement! ?”
“Today I walked in with my mom and we were looking for some volleyball shoes. I looked through the shelves and Jay and Travis were two people working there and helped me and my mom out so much. Didn’t realize how much it would be but it was totally worth it for the experience. Got my Nike shoes cleaned for free and was given variety of options. They talked to us and engaged into all of us and what we were looking for. I tried on three shoes/loved them ALL! they were so adorable and he let me run, walk, and jog around the whole store. My shoes are perfect for my feet and especially since the time they took with me to find the soles for the shoes and everything else. Each shoe they helped me tie, measure, and put on my shoe. Very amazing customer service and highly recommended especially if you’re in a rush to buy shoes that are benefited for you!”
“We are not close to a redwing store however when we got to West Chester we were able to return within 5 minutes and get the new size ordered! So helpful and easy!”
“This store is the best! I predominantly buy laces and acceories there but everyone is always super nice and helpful. My 6 year old loves going into the store to see her besties and they all talk with her and treat her so wonderfully, they talk to her and listen to what she says and she always feels extra special after stopping in to say hi to her friends”
“The owner of JCL did a beautiful job in repairing my Manolo Blahnik shoes while I was waiting. I was happy to find his shop after a bad experience with the gate keeper at another shoe establishment in Anderson Township. I highly recommend this sweet business owner in Madeira!”
“Definitely my choice of Red Wing stores. Always friendly. Always helpful. And if you have any issues post-sale, they're quick with solutions and/replacements.”
“This store is amazing. It's like they have jeans like. You can't find Anywhere else. It's just a quality that you can't find anymore. Not to mention the shop owner is a complete delight.”
11AM - 8PM
7100 Foundry Row, Liberty
Shoe Stores
“Cashier provided great service! He was so nice and helpful. The store had a great variety and was so organized! ? #CustomerService #Retail #Shopping #StoreVisit”
“We had exceptional service from Bob who obviously loves what he does and SAS shoes! He took the time to answer our many questions thoughtfully and with great care. Love that he went above and beyond to ensure we not only had a great purchasing experience but got the right shoes in terms of fit and comfort.
Rick was also very helpful and interested in our finding the right shoes!
Wonderful sales team of knowledgable, kind and patient people!”
“David was super helpful and friendly during my visit! He made sure I found exactly what I needed and made the whole experience easy and enjoyable. Great customer service—thank you, David!”
“This is now the only J Jill in my community. I love the clothes and style, so nice to have fashionable clothing for those of us over the age of 40! The staff is very helpful and the sales are wonderful.”
“As a long time customer I wanted to take the time to show my continued appreciation for the staff at this location. Always friendly. Never suffocating, but willing to help when needed. The brunette woman helping in the dressing room last week was particularly helpful as staff always is. I found great prices i needed after a less than ideal experience with a different store I have drequented for many years.”
“Love this place! High end avant-garde. They quickly understand your style, know their clothes extremely well, and make great suggestions. They have things that I love and opened my eyes to things I may not have tried. So happy to have found this boutique. This is a gem. Thank you!”
“Lauren C. Was absolutely amazing. She was highly knowledgeable and very friendly. She gave me a stellar shopping experience. I went in not really wanting to purchase but rather explore, but I wound up purchasing two items because she was so friendly and attending. I would HIGHLY recommend her. The blonde (don’t know her name) was very friendly too. All told me to have a great day as I was exiting aswell. You’ve hired exceptional employees.”
“Missy has made my shopping experience here phenomenal. I was in a crunch to get some new clothing for a business trip & she was a huge help during both of my visits. I gave her an idea of what I was needing & she pulled a TON of options for me. She is extremely friendly, helpful & displays top notch customer service. Thank you Missy!!”
“Kristen was unbelievably helpful. I’m so glad i stopped in because she guided me every step of the way. If you want jeans that last - it’s worth trying on a ton of pairs. The entire staff made me feel welcomed and relaxed. Kristen needs to be promoted to regional sales or even higher up on the marketing front, though. She really knows what she’s doing”
10AM - 8PM
8834 Governors Hill Dr, Cincinnati
Shoe Stores
“Good selection. Friendly people. However, the prices were NOT good. Most shoes are priced about 20-30% more than you can find them online or in other stores. Buyer beware. Shop around.”
“Cute store. Went in looking for Christmas pj's for our grandson. Didn't have the size we needed. Clerk was very helpful. Think we waited too late to start looking for Christmas pajamas.”
“Great Service at Kenwood location. Entire staff is friendly, professional and attentive. Listened to my needs and helped me find what i needed quickly. They also pivoted well if something didnt work for me. Honest if something doesnt look right for me too. Much appreciated! I have been shopping at AT for years and this is the first time (in a while) where I’ve been looking forward to new collections coming. Good job all around!”
“Edit: The employees were very kind. One woman asked me if it'd be helpful to start a fitting room once I picked an item from the rack. Another woman, upon check out, let me know that I was just under the total to be able to utilize a great deal happening the weekend that I visited. She then very kindly gave me some time to pick out more items, and updated my email / phone number on file.
I have not shopped at WHBM in quite some time, but it was a really pleasant experience and all the people working there were so friendly. I love my new pieces-- a long sleeve button up lavender blouse, perfect length deep blue dress pants, a crisp white fashionable collared blouse, and a light yellow summer buttery-soft fitted tee. I look forward to visiting again the next time I go to the mall.”
“Excellent experience at Allen Edmonds Kenwood. Worked with both Ben and Spencer and they were extremely helpful throughout the process. They even ordered shoes that weren’t in stock locally to make sure I could properly try everything on and make the right purchase. They sized me correctly, answered all my questions, and their product knowledge gave me a lot of confidence in the brand. Ended up coming back for an extra pair of shoes and a belt after the initial consultation. Thanks again, gentlemen. Suited and booted!”
10AM - 7PM
5565 Deerfield Blvd Ste 3060, Mason
Shoe Stores
“I LOVE the ladies working here! The store is always very clean and organized. They make me feel like they are my personal stylists. I always tell them what I need an outfit for and they come through! They will provide you with many different options- try them on! I always find myself pleasantly surprised with something I thought I would never wear. Also, check these stylish ladies out on Instagram! I love that they rock the seasons new looks. Thank you to all the staff for being incredibly helpful but not annoying or pushy.”
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“I’m leaving for Marnie corps boot camp in a week and needed a pair of shoes to get me through it and that would support me I walked in and was greeted by Sam who was an amazing employee had great customer interaction and seemed genuinely interested in helping me and wanted to help me perform at my best 100% would recommend!!!!”